Frontline Lot Associate: Customer Service & Vehicle Load

The Home Depot; Kannapolis (NC); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading home improvement retailer in North Carolina is seeking a Lot Associate to assist customers with loading their vehicles and to ensure the store entrance is well maintained. The ideal candidate should possess excellent customer service skills and be ready to interact with associates and customers. This position plays a vital role in enhancing customer experience as the Lot Associate is often the first and last interaction customers have while visiting the store.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance.

Skills

Excellent customer service skills

Job description

Job Description

Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.