Frontline Health Unit Coordinator: Admin & Patient Flow

Cincinnati Children's; Cincinnati (OH); On-site; USD 23,000 - 32,000; Full time

Job summary

Cincinnati Children's is seeking a full-time clerical support role in the SRU Clinical Support Team to keep unit and outpatient operations running smoothly at Location A.

Daily responsibilities include clerical duties, environmental management, and safeguarding patient data per HIPAA guidelines. Requires a high school diploma or equivalent, with no directly related experience necessary; work schedule is Day shift, 36 hours weekly, FTE 0.9.

Qualifications

• High school diploma or equivalent.
• No directly related experience.

Responsibilities

• Clerical Duties - Operates and maintains unit information systems to include-medical record integrity, forms management, timely response to faxes, printed material, mail, and accuracy of patient data, timely completion of admissions, discharges, transfers and short stay documentation.
• Environmental Management - Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees.
• Systems Management - Identifies system problems and utilizes strategies for resolutions. Responds to communication system/patient alarms and executes with a sense of urgency. Reviews and revises staffing information.
• Communication - Demonstrates the Cincinnati Children’s CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a front-line example of extraordinary customer service and satisfaction; and interacts with parents/guardians to obtain non-clinical information as requested. Ensures and reviews timeliness, accuracy, availability and security of information (i.e. HIPAA, Informed Consent, Advanced Directive for patients 18 or older) as defined by CCHMC's mission, applicable laws, and regulations. Has in-depth knowledge of HIPAA standards and fosters application to clinical practice.
• To provide daily operational/administrative support for the unit and outpatient services. Functions as a resource for clinical personnel regarding unit and outpatient operational issues. Anticipate needs for department and provides coordination of information systems, environmental, admitting and clerical functions for patient areas of a medical center dedicated to the care of infants, children and adolescents.

Education

High school diploma or equivalent

No directly related experience

Job description

Cincinnati Children's is seeking a full-time clerical support role in the SRU Clinical Support Team to keep unit and outpatient operations running smoothly at Location A.

Daily responsibilities include clerical duties, environmental management, and safeguarding patient data per HIPAA guidelines. Requires a high school diploma or equivalent, with no directly related experience necessary; work schedule is Day shift, 36 hours weekly, FTE 0.9.