Frontline Customer Service Pro — Fast-Paced Growth Path

Domino's Pizza; Pembroke (NC); On-site; USD 28,000 - 34,000; Full time

Job summary

Domino's in Pembroke, NC is seeking a Customer Service Representative to greet customers, take phone and in-person orders, and deliver friendly, efficient service in a fast-paced store environment that values teamwork and a positive attitude.

You'll learn our Domino's Pulse POS system and training programs to become proficient quickly, with opportunities to advance into management; expect to adhere to high standards, meet HTA goals, and contribute to on-time oven prep and delivery times.

Qualifications

• Must possess a positive, friendly attitude and exceptional customer service skills.
• You will be the first contact with phone-in and carryout customers and communicate in a friendly, professional manner.

Responsibilities

• Greet customers and take orders by phone or in person.
• Deliver friendly, efficient service and maintain Domino's Perfect Image standards.

Skills

Positive attitude

Customer service

Tools

Domino's Pulse POS

Job description

Customer Service Rep(08987) - 412 B W. 3rd Street

• Full-time
• Job Category Org: Store Customer Service Rep

Extra cash? New skills? More opportunity? Find what you’re after at Domino’s, where you’ll have fun while making great food and providing exceptional customer service.

We have smart hustle. And enthusiasm to spare. Not to mention a healthy appetite for competition. We're passionate about doing our very best.

As a Domino’s Customer Service Representative, you will contribute to Heightened Time Awareness. What is HTA? Every phone is answered in two rings or less, and everyone answers phones. Every order is in the oven in less than three minutes, and you will be taught how to contribute to that effort. Every delivery order is out the door in less than fifteen minutes. It takes an entire team working together to meet these aggressive standards.

Through a mix of online courses and hands-on training, you'll learn everything you need to know about our products and equipment, especially our point-of-sale order system, Domino's Pulse. These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible. There's also a dedicated training program for those interested in becoming managers.

Requirements:

• You will be pre-screened prior to employment by the following methods: HireRight Background Check; National Crime and Sex Offender Background Check, Basic Urinalysis Drug Testing.
• You must possess a positive, friendly attitude and exceptional customer service skills, as you will be the first contact with our phone-in and carryout customers and will need to communicate with them in a friendly and professional manner.
• You will be expected to demonstrate and model Domino’s Perfect Image standards at all times. Domino’s will provide uniform shirts and hats; you are required to wear black pants, shorts, skirts or capris (does not include denim, corduroy, “stretch,” “yoga,” or sweatpants material).


Do you have what we’re looking for? Apply to join our team today!

All your information will be kept confidential according to EEO guidelines.

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