Customer Service Rep — Fast-Paced Growth & Training

Domino's Pizza; Cheraw (SC); Vor Ort; USD 30.000 - 42.000; Vollzeit

Zusammenfassung

Domino’s is seeking a Customer Service Representative to handle phone and carryout orders, ensuring fast, accurate service while upholding HTA standards. You’ll learn the Pulse POS system and participate in ongoing training to grow within the team.

The role emphasizes a friendly demeanor, professional communication, and commitment to exceptional customer experiences in a store setting.

Qualifikationen

• Must possess a positive, friendly attitude and exceptional customer service skills.
• First contact point for phone-in and carryout customers with professional communication.
• Must wear Domino’s uniform and present a professional image.

Aufgaben

• Answer phones and take orders accurately with HTA goals.
• Assist customers at pickup and delivery counters.
• Learn Domino’s Pulse POS system and in-store procedures.
• Maintain a clean, friendly store environment and uphold Domino’s standards.

Kenntnisse

Customer service

Communication

Positive attitude

Jobbeschreibung

Customer Service Rep(08777) - 1040 Chesterfield Hwy

• Full-time
• Job Category Org: Store Customer Service Rep

Extra cash? New skills? More opportunity? Find what you’re after at Domino’s, where you’ll have fun while making great food and providing exceptional customer service.
We have smart hustle. And enthusiasm to spare. Not to mention a healthy appetite for competition. We're passionate about doing our very best.
As a Domino’s Customer Service Representative, you will contribute to Heightened Time Awareness. What is HTA? Every phone is answered in two rings or less, and everyone answers phones. Every order is in the oven in less than three minutes, and you will be taught how to contribute to that effort. Every delivery order is out the door in less than fifteen minutes. It takes an entire team working together to meet these aggressive standards.
Through a mix of online courses and hands-on training, you'll learn everything you need to know about our products and equipment, especially our point-of-sale order system, Domino's Pulse. These training programs will help you get up and running as customer service representatives and expert pizza makers as quickly as possible. There's also a dedicated training program for those interested in becoming managers.
Requirements:

• You will be pre-screened prior to employment by the following methods: HireRight Background Check; National Crime and Sex Offender Background Check, Basic Urinalysis Drug Testing.
• You must possess a positive, friendly attitude and exceptional customer service skills, as you will be the first contact with our phone in and carryout customers and will need to communicate with them in a friendly and professional manner.
• You will be expected to demonstrate and model Domino’s Perfect Image standards at all times. Domino’s will provide uniform shirts and hats; you are required to wear black pants, shorts, skirts or capris (does not include denim, corduroy, “stretch,” “yoga,” or sweatpants material).

Do you have what we’re looking for? Apply to join our team today!

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