Frontline Customer Service & Food Prep Associate

Royal Farms; Severn (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Severn, MD is seeking a Customer Service Associate to support store operations with friendly, efficient service and adherence to brand standards. You will perform POS transactions, assist customers with product selection, and help with food and beverage preparation.

This role requires strong communication, the ability to multitask in a fast-paced setting, and a commitment to safety practices.

Qualifications

• Must have strong communication and customer service skills.
• Must demonstrate the ability to work independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must learn and follow Royal Farms safety processes and procedures.
• Preferred: prior experience in food service and/or customer service.

Responsibilities

• Provide outstanding customer service and greet customers in a friendly manner.
• Handle point-of-sale transactions and assist with various payment methods.
• Prepare made-to-order food and beverages per recipe and customer specs.
• Restock products and maintain full store shelves.
• Maintain store cleanliness and safety; report unsafe conditions immediately.
• Follow safety, security, and SOP procedures and support brand standards.

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

Job description

Royal Farms in Severn, MD is seeking a Customer Service Associate to support store operations with friendly, efficient service and adherence to brand standards. You will perform POS transactions, assist customers with product selection, and help with food and beverage preparation.

This role requires strong communication, the ability to multitask in a fast-paced setting, and a commitment to safety practices.