Frontier Service Lead

Campers Inn RV; Jacksonville (FL); On-site; USD 68,000 - 95,000; Full time

Job summary

Campers Inn RV in Jacksonville, FL seeks a Frontier Service Lead to guide a team of Frontier Service Coordinators conducting outbound service outreach for all locations. Based at headquarters, this player-coach role drives output, appointment volume, show rates, and outreach quality while upholding a high-integrity culture.

Reporting to the Director of Inventory and Frontier Operations, you will be the operational backbone of the outbound function and help deliver exceptional service that

Job description

The Frontier Service Lead is responsible for the daily leadership, performance, and development of a team of Frontier Service Coordinators conducting outbound service outreach on behalf of all Campers Inn RV locations. Based at Campers Inn headquarters in Jacksonville, FL, this player-coach role is accountable for team output, appointment volume, show rates, and outreach quality, while supporting a high-performance, high-integrity department culture. The Frontier Service Lead reports directly to the Director of Inventory and Frontier Operations and serves as the operational backbone of the outbound function. At Campers Inn RV, we’re more than a dealership—we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle and find their AWAY. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward-thinking ideas and positive change. As we continue to expand across the country and prepare for global growth, we’re proud to offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities we serve. Founded in 1966 by Art and Fran Hirsch, Campers Inn RV has grown into the Nation’s Largest Family-Operated RV Dealership, with nearly 50 locations in over 20 states. Our family-focused roots still guide us today—treating every employee and customer with fairness, respect, and genuine care. We believe in living our core values of Integrity, Teamwork, Continuous Improvement, and Sustainability in everything we do. Our dedication to excellence has earned us national recognition. Since 2010, we’ve been named a Top 50 RV Dealership in the U.S. every year and were recently honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry. Join Campers Inn RV and be part of a company where your career can grow, your contributions are valued, and your work truly makes a difference. What We Offer