Frontend Coach (Non-Complex) - WM

Walmart; Illinois; On-site; USD 65,000 - 80,000; Full time

Job summary

Walmart is seeking a Store Manager to lead a strong team and drive financial performance in Benton, IL. You'll be responsible for developing associates, enhancing customer service, and ensuring compliance with company standards. The role requires effective leadership and the ability to foster a positive work culture, with a focus on the company's values and mission.

Benefits

Performance bonuses

Health coverage

401(k) plan

Stock purchase options

Paid time off

Education benefits through Live Better U

Qualifications

• 2 years' college or equivalent retail experience.
• 1 year supervisory experience required.
• Preferred Bachelor’s degree and experience managing 5+ direct reports.

Responsibilities

• Lead and develop teams, focusing on training and communication.
• Drive financial performance through monitoring P&L statements and managing budgets.
• Ensure customer service initiatives are effective and meet community needs.

Skills

Leadership

Communication

Customer Service

Education

Bachelor's degree in Business Management

Job description

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, for example store community and outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Financial Performance and Store Operations

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

People Development

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, communicates consistently, and develops qualified associates to meet staffing needs and support company growth.

Stakeholder Relations and Compliance

Develops and maintains relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Ensures compliance with company policies and standards of ethics and integrity, supporting the company mission and values.

Workplace Culture and Values

Builds high-performing teams that embrace differences, create a supportive environment, and foster a culture of belonging. Works collaboratively, builds trust, and motivates through positive communication. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Act with Integrity

Maintains high standards of integrity, ethics, and compliance. Acts selflessly, humbly, honestly, fairly, and transparently. Supports Walmart's goal of becoming a regenerative company by making a positive impact in the community and environment.

Customer Service and Business Results

Delivers results with a customer-first approach, making decisions based on data and analysis, balancing priorities, and considering all stakeholders. Drives continuous improvement, adopts new technologies, and supports change.

Benefits and Compensation

Offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and additional perks such as education benefits through Live Better U. The annual salary range is $65,000 - $80,000 plus potential bonuses and location-based pay adjustments.

Minimum Qualifications

2 years’ college OR 1 year’s retail and 1 year’s supervisory experience OR 2 years’ general work and 1 year’s supervisory experience. For firearm-selling facilities, successful completion of a CBC and firearms training is required. All associates must complete required training and assessments.

Preferred Qualifications

Bachelor's degree in Business Management and Leadership or related field, certification in People and Business Leadership, and experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

919 Giacone Dr, Benton, IL 62812-1639, United States of America