Front-Store Loss Prevention & Customer Service Associate II

The TJX Companies, Inc.; Town of Pittsford (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Pittsford, NY is hiring a Loss Prevention Associate to deter theft, support store teams, and help maintain a safe shopping environment.

You will wear a body worn camera and position yourself at the front of the store, greeting customers and assisting management as needed. Responsibilities include front-area monitoring, reporting suspicious activity, completing safety checks, adhering to company policies, and documenting incidents.

Qualifications

• 0–2 years retail or security experience.
• Strong verbal and written communication.
• Ability to take initiative and work independently.
• Ability to prioritize workload and manage time.
• Must be able to stand for long periods.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Performs other duties as assigned

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stand for long periods

Retail experience

Security awareness

Job description

The TJX Companies, Inc. in Pittsford, NY is hiring a Loss Prevention Associate to deter theft, support store teams, and help maintain a safe shopping environment.

You will wear a body worn camera and position yourself at the front of the store, greeting customers and assisting management as needed. Responsibilities include front-area monitoring, reporting suspicious activity, completing safety checks, adhering to company policies, and documenting incidents.