Front Services | Baggage Handler

Fontainebleau Miami Beach; Miami Beach (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

Fontainebleau Miami Beach is seeking a Bell Person to provide courteous luggage assistance and guest transportation on property. The role requires professional interaction with guests and a focus on prompt, safe service.

One year of hotel bell experience is preferred, and bilingual ability is highly desirable. High school or equivalent education is commonly accepted as a minimum requirement. This on-site position supports guests on Collins Avenue in Miami Beach.

Qualifications

• Bilingual communication is highly desirable for guest interaction.
• Experience in hotel guest services or bell staff is preferred.
• Ability to assist guests with luggage promptly and courteously.
• Willingness to follow security and safety procedures.

Responsibilities

• Provide courteous, prompt luggage assistance to all guests.
• Inspect baggage tags to route items to designated locations.
• Ensure items are handled safely and professionally at all times.
• Ability to drive a motorized vehicle in a safe and professional manner.
• Communicate effectively with staff and guests.

Skills

Bilingual

Guest service

Education

High school education or equivalent

Job description

\"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART.\"

• Morris Lapidus

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

The Baggage Handler will be responsible for providing courteous and professional transportation of luggage and any items that need to be stored. Perform duties asked by a Bell-Captain/Supervisor.

Examples of Duties, includes but is not limited to the following

• Ensure courteous, prompt, and consistent luggage assistance is provided to all guests.


• Inspects tags on baggage to ensure that baggage is routed to designated location.


• Ensure that items are gridded correctly and handled in a professional and safe manner.


• Must be able to drive a motorized vehicle in a safe and professional manner.


• Perform other related duties as required.


• Ability to communicate effectively and establish and maintain effective working relationships with staff and guests.


• Bilingual highly desirable.


• One year experience as a Bell Person at a major hotel preferred.


• High school education or equivalent preferred.