Front Office Trading Services, EFC, Officer, Hybrid

State Street; Boston (MA); Hybrid; USD 65,000 - 114,000; Full time

Job summary

State Street in Boston is seeking a motivated candidate to support Client Management and Sales & Trading teams within Execution, Financing and Clearing. This role offers a great learning opportunity and requires in-office presence, with a potential hybrid model to balance work from home and office.

You will work across the Front Office Trading Services team to assist with financing activities, onboarding, reconciliations, and client inquiries while collaborating with Operations, Technology, and

Qualifications

• Bachelor’s degree or equivalent qualification.
• 2–5 years of experience in financial services, preferred in secured lending or prime services.
• Excellent communication, interpersonal and relationship skills.
• Strong analytical and problem‑solving abilities.
• Very strong attention to detail and accuracy.
• Proficiency with Microsoft Office applications and CoPilot tools.

Responsibilities

• Support financing transactions and post‑trade lifecycle events across Prime Services and Secured Financing products.
• Coordinate onboarding for new borrower accounts with internal stakeholders.
• Respond to client, broker, and internal inquiries with exceptional service.
• Perform reconciliations and data quality reviews of trade, position, and collateral records.
• Assist with client and management reporting on financing activity and related metrics.
• Monitor financing inventory, borrows, loans, and settlements to ensure timely execution.
• Collaborate with Technology, Operations, and Risk teams to improve controls and efficiency.
• Adhere to policies and governance requirements; escalate and resolve issues promptly.

Skills

Excellent communication

Problem solving

Attention to detail

Team collaboration

Education

Bachelor’s degree or equivalent

2–5 years in financial services

Tools

Microsoft Office

CoPilot (Word/Excel/Access/PowerPoint)

Job description

Who we are looking for

We are looking for a motivated candidate who is eager to learn and expand their analytical and communication skills, while providing day-to-day support for Client Management and Sales & Trading teams within Execution, Financing and Clearing business.

This is a great learning opportunity to get immersed in Execution, Financing, and Clearing business, working closely with Client Management and Trading teams! In-office presence is required.

The Front Office Trading Services (FOTS) team provides support across the globe (North America, Europe, and Asia-Pacific) for State Street Market’s Client Management, Sales & Trading Desks and acts as the primary liaison for external and internal clients. In addition to trading support and client services, the team works closely with Operations groups and participates in projects related to new trading initiatives, platform onboarding, integration, testing and implementation planning.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Why this role is important to us

The team you will be joining is a part of State Street Markets (SSM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSM business unit. As our investment research and trading arm, SSM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world. Join us if making your mark in the capital markets industry from day one is a challenge you are up for.

What we value

These skills will help you succeed in this role:

• Strong willingness to learn systems, processes and new technical skills.
• Ability to work as part of a team and under own initiative as well.
• Ability to work under pressure and manage multiple priorities in a deadline driven environment.

What you will be responsible for

As Front Office Trading Services team member you will:

• Partner with Client Management and Sales & Trading to support financing transactions and post-trade lifecycle events across Prime Services and Secured Financing products.
• Partner with team members performing key financing activities including returns, recalls, buy-ins, contract compare, corporate actions, collateral-related inquiries, trade matching, novation processes, and settlement monitoring to ensure timely and accurate execution.
• Liaise with Front Office and Operations, proactively monitoring daily processes, resolving breaks, managing escalations, and coordinating issue resolution across trading, operations, technology, finance, collateral risk, and external counterparties.
• Monitor trade activity, settlements, and financing positions to identify exceptions, mitigate operational risk, and ensure transactions are properly booked, matched, novated, and settled within required market deadlines.
• Assist team members with onboarding activities for new borrower accounts, coordinating with internal stakeholders to facilitate account setup, trading readiness, and operational support requirements.
• Respond to client, broker, and internal inquiries related to financing transactions, settlements, collateral discrepancies, position management, and other trade-related matters while providing exceptional client service.
• Perform reconciliations and data quality reviews to ensure the accuracy and integrity of trade, position, collateral, and financing records, investigating and resolving discrepancies in a timely manner.
• Assist team members with client and management reporting, including financing activity, collateral, fee and rebate, pledged collateral, exception management, and bespoke client reporting requests.
• Partner with Trading desks to monitor financing inventory, borrows, loans, returns, and other financing activity to ensure adherence to settlement obligations and client commitments.
• Identify opportunities to streamline workflows, enhance controls, improve data quality, and drive operational efficiencies through collaboration with Technology, Business Analysis, Operations, Credit Risk, Compliance, and other business partners.
• Build and maintain strong working relationships with internal and external stakeholders to effectively resolve issues, improve service delivery, and support business growth initiatives.
• Adhere to all business controls, policies, and operational procedures, ensuring risks are effectively managed and regulatory, compliance, and governance requirements are consistently met.
• Perform any other tasks assigned to support the Front Office Credit and Market Risk teams.

Education & Preferred Qualifications

• Bachelor’s degree or equivalent
• 2-5 years of financial services industry and exposure to secured lending, prime services or agency lending
• Excellent communication, interpersonal and relationship skills

Additional requirements

• Strong analytical and problem-solving skills
• Very strong attention to detail
• Familiarity with Microsoft Office applications and CoPilot – Word, Excel, Access, PowerPoint

Salary Range:

$65,000 - $113,750 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.