Loan Servicing, Senior Associate

State Street; Quincy (MA); On-site; USD 52,000 - 85,000; Full time

Benefits offered by this job

401K with company match

Paid time off

Healthcare options

Job summary

State Street in Massachusetts is seeking a Bank Loan Specialist, Senior Associate to support Client Operations and other Shared Service teams by monitoring and processing custody events to fund records accurately and timely. You will follow up on exceptions and help resolve issues to mitigate risk while delivering exceptional service to clients.

The role involves daily maintenance for syndicated bank loans, trade processing, cash reconciliation, and reporting for internal and external customers.

Responsibilities

• Performs daily maintenance and record keeping for Syndicated Bank Loans held in various Mutual Fund and other Structured portfolios for various SSC clients
• Processing trades, booking receipts and disbursements
• Daily reconciliation of cash balances
• Producing daily roll-forward proof of portfolio holdings and accrual information
• Preparing standard and ad hoc reporting for both internal and external customers
• Responding to customer queries on a daily basis
• Daily processing of bank loan notices as received from agent banks
• Interact with the Investment Manager on their assigned portfolios, inputting/settling trades, performing ad hoc requests and providing daily reporting per client specific guidelines
• The individual will work closely with their mutual fund counterpart, providing Loan related reports to be incorporated into the final NAV Calculation.
• During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escape in accordance with corporate policy and guidelines detailed in relevant operating procedures
• Research and resolve exceptions and issues
• Receive and resolve inquiries in a timely and accurate manner and communicates effectively with client when necessary
• Define and ensure successful completion of ad-hoc requests
• Escalate unresolved issues to management as required
• Perform daily or weekly reporting functions for the team’s activities
• Ensure adherence to Standard Operating Procedures
• Keep up to date on broader internal/external business issues; applies knowledge across team
• Assist management in the implementation of new policies and procedures, participates in projects
• Assist with workflow management and technology enhancements., make suggestions to streamline operations
• Maintain knowledge of current alternative procedures and processes
• Support training of new hires as necessary
• Other tasks as needed.

Job description

As a Bank Loan Specialist, Senior Associate, the ideal candidate will support and assist Client Operations and other operational Shared Service teams/ Center of Excellence (COE’s) by monitoring and processing custody related events to the fund’s records accurately and timely. Ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the corporation and deliver excellent service to clients.

Roles and Responsibilities (list the primary job duties and responsibilities)

• Performs daily maintenance and record keeping for Syndicated Bank Loans held in various Mutual Fund and other Structured portfolios for various SSC clients
• Processing trades, booking receipts and disbursements
• Daily reconciliation of cash balances
• Producing daily roll-forward proof of portfolio holdings and accrual information
• Preparing standard and ad hoc reporting for both internal and external customers
• Responding to customer queries on a daily basis
• Daily processing of bank loan notices as received from agent banks,
• Interact with the Investment Manager on their assigned portfolios, inputting/settling trades, performing ad hoc requests and providing daily reporting per client specific guidelines
• The individual will work closely with their mutual fund counterpart, providing Loan related reports to be incorporated into the final NAV Calculation.
• During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escape in accordance with corporate policy and guidelines detailed in relevant operating procedures
• Research and resolve exceptions and issues
• Receive and resolve inquiries in a timely and accurate manner and communicates effectively with client when necessary
• Define and ensure successful completion of ad-hoc requests
• Escalate unresolved issues to management as required
• Perform daily or weekly reporting functions for the team’s activities
• Ensure adherence to Standard Operating Procedures
• Keep up to date on broader internal/external business issues; applies knowledge across team
• Assist management in the implementation of new policies and procedures, participates in projects
• Assist with workflow management and technology enhancements., make suggestions to streamline operations
• Maintain knowledge of current alternative procedures and processes
• Support training of new hires as necessary
• Other tasks as needed.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse

backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

$52,000 - $84,760 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.