Front Office Supervisor: Lead Patient Access & Scheduling

RAYUS Radiology; California; In loco; USD 33.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

DailyPay

Medical/dental/vision insurance

401k with company match

PTO & holidays

Descrizione del lavoro

RAYUS Radiology is seeking a Supervisor, Front Office to oversee Front Office Associate teams across locations. You will manage operations, performance and process improvements to ensure exceptional patient service.

The role is full-time, Monday–Friday, 9:00am–5:30pm, with a DailyPay option available. You will supervise registration, scheduling, insurance verification and team performance while coordinating with clinicians and admin staff.

Competenze

• Five years of customer service experience.
• Five years of medical front office experience with coaching ability.
• Two years supervising/leading direct reports.
• Advanced medical terminology and insurance knowledge.
• Proficient in Microsoft Office Suite: Outlook, Word, Teams, Excel.

Mansioni

• Greet and check-in patients; process payments as needed.
• Answer phones and route calls to Center Team Members.
• Coordinate with imaging staff and communicate scanner status to patients.
• Schedule and manage front-office workflows and supplies.
• Supervise team, schedule, recruit, and evaluate performance.

Conoscenze

Customer service

Medical front office

Team supervision

MS Office

Formazione

High school diploma

Associate degree preferred

Strumenti

Microsoft Outlook

Microsoft Word

Microsoft Teams

Excel

Descrizione del lavoro

RAYUS Radiology is seeking a Supervisor, Front Office to oversee Front Office Associate teams across locations. You will manage operations, performance and process improvements to ensure exceptional patient service.

The role is full-time, Monday–Friday, 9:00am–5:30pm, with a DailyPay option available. You will supervise registration, scheduling, insurance verification and team performance while coordinating with clinicians and admin staff.