Front Office Supervisor -Hourly

Schulte Hospitality Group; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading hospitality group as a Front Office Supervisor in New York. This role focuses on delivering exceptional guest service, managing staff duties, and ensuring smooth front desk operations. Enjoy a flexible work environment with numerous benefits and growth opportunities.

Benefits

Daily Pay — Work Today, Get Paid Today

Free Telemedicine and Virtual Mental Health Care

Multiple Health and Life Insurance options

401(k) Plan + Company Match

Paid Time Off and Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets, electronics, gym memberships, and more

Qualifications

• Strong leadership and time management skills.
• Effective communication skills.

Responsibilities

• Provide high-quality service to guests, exceeding expectations.
• Assign duties to staff for efficient operations.
• Ensure prompt guest service and pre-registration standards.

Skills

Leadership

Communication

Time Management

Education

Deep knowledge of hotel front desk operations

Job description

Join to apply for the Front Office Supervisor - Hourly role at Schulte Hospitality Group.

Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join our team! Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our stakeholders, and make a positive impact in all we do. We are passionate hoteliers eager to expand our team!

What’s In It For You?

When you join SHG, you'll be part of a team committed to an inclusive, employee-focused workplace that invests in your development. We offer a rewarding, fun, and flexible work environment, exciting perks, career growth opportunities, and a robust benefits package including:

• Daily Pay — Work Today, Get Paid Today
• Free Telemedicine and Virtual Mental Health Care
• Multiple Health and Life Insurance options
• 401(k) Plan + Company Match
• Paid Time Off and Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Discounts on event tickets, electronics, gym memberships, and more

About Our Company

Schulte Hospitality Group, a division of Schulte Companies, manages over 200 locations across 38 states and 3 countries, including brands like Marriott, Hilton, IHG, and Hyatt, along with independent and boutique properties.

Job Duties and Responsibilities

• Provide high-quality service to guests, exceeding expectations.
• Assign duties to staff for efficient operations.
• Assist in training, interviewing, and hiring associates.
• Promote teamwork, morale, and respect among staff.
• Maintain knowledge of emergency procedures and assist in emergency responses.
• Monitor room status, rates, and availability.
• Coordinate room blocking and check-in procedures.
• Ensure prompt guest service and pre-registration standards.
• Manage employee schedules, VIP arrivals, and maintenance issues.
• Interact professionally with guests to resolve issues.
• Act as Manager on Duty as needed.

Education and Experience

• Deep knowledge of hotel front desk operations.
• Basic math and effective communication skills.
• Strong leadership and time management skills.

Knowledge, Skills, and Abilities

• Ability to multi-task and be a team player.
• Exceed guest expectations.

The hiring process may include interviews, drug screening, background checks, and assessments. Paid Time Off is available per company policy. Compensation details will be discussed during the interview.

Schulte Hospitality Group is an Equal Opportunity Employer.