Front Office Supervisor | Flexible Scheduling & Growth

Greensboro-High Point Marriott Airport; Greensboro (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Greensboro-High Point Marriott Airport is seeking a Front Office Supervisor to support daily front desk operations, ensuring exceptional service and smooth check-in/check-out experiences. You’ll assist in training and guiding front desk staff, handle guest concerns, and help manage scheduling and shift coverage.

You will report to the Front Office Manager, and a career path to roles like Front Office Manager or Director of Rooms may be available.

Qualifications

• Hotel front desk experience preferred.
• Experience supervising staff is beneficial.

Responsibilities

• Be the welcoming face of the hotel and ensure guests have a seamless experience.
• Supervise front desk agents, manage reservations, and address guest concerns.
• Report to the Front Office Manager and assist with scheduling and shift coverage.
• Support career development opportunities within the front office team.

Skills

Front desk supervision

Guest service

Team training

Job description

Greensboro-High Point Marriott Airport is seeking a Front Office Supervisor to support daily front desk operations, ensuring exceptional service and smooth check-in/check-out experiences. You’ll assist in training and guiding front desk staff, handle guest concerns, and help manage scheduling and shift coverage.

You will report to the Front Office Manager, and a career path to roles like Front Office Manager or Director of Rooms may be available.