Front Office Supervisor

Hyatt Regency; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic Rooms team as a Front Office Supervisor at a prominent hotel near DFW Airport. This role involves supervising front desk operations, training staff, and ensuring exceptional guest experiences. With a focus on leadership and communication, you'll play a key role in enhancing guest satisfaction and managing front office processes. Enjoy a range of benefits including free room nights, medical insurance, and tuition assistance, while working in a vibrant hospitality environment. This is a fantastic opportunity for those passionate about service and hospitality.

Benefits

Free room nights

Medical, Dental, and Vision Insurance

401K with company match

Paid Time Off

Tuition Assistance

Discounts at various retailers

On-site parking

Meals during shifts

Qualifications

• Strong desire to satisfy guest needs in a fast-paced environment.
• Experience and understanding of Front Office operations.

Responsibilities

• Supervise front desk operations and train team members.
• Lead guest registration and handle inquiries.

Skills

Customer Service

Communication Skills

Team Leadership

Front Office Operations

Job description

Join to apply for the Front Office Supervisor role at Hyatt Regency.

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4 days ago - Be among the first 25 applicants

Summary

Come be part of our Rooms team as the Front Desk Night Auditor at the Hyatt Regency DFW, located across from Terminal C of the DFW Airport. The Hyatt Regency DFW features 811 guestrooms and 92,000 square feet of function space.

Organization - Hyatt Regency DFW Airport

This will be an on-property role and part of the Global Hyatt Hotels Managed portfolio.

Check out our location > Hyatt Regency DFW Map

Candidates must have Weekend Availability for consideration

Role Responsibilities

• Supervise front desk operations, supporting senior leadership by coaching, directing, and training team members.
• Lead guest registration processes, communicate hotel services and promotions, and handle guest inquiries.
• Assist with processing payments, scheduling, payroll, and interviewing.

Qualifications

• A genuine desire to satisfy guest needs in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods.
• Experience and thorough understanding of Front Office operations.

Benefits

• Free room nights, discounted rates, and Friends & Family Room Rates.
• Medical, Prescription, Dental, and Vision Insurance after 30 days for full-time employees.
• 401K with company match.
• 7 paid holidays and generous Paid Time Off.
• Paid Family Bonding Time and Adoption Assistance.
• Discounts at various retailers including Apple, AT&T, Verizon, Headspace, and more.
• Tuition Assistance program.
• On-site parking and meals during shifts.

Additional Information

All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Hospitality