Front Office Supervisor

Hyatt Hotels Corporation; California (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Rejoignez Carmel Valley Ranch en tant que Superviseur de Réception. Ce rôle essentiel implique la gestion de l'équipe de réception et l'interaction avec les clients pour créer des expériences mémorables. Si vous êtes prêt à relever le défi, nous voulons vous entendre!

Qualifications

• Désir sincère de satisfaire les besoins des autres dans un environnement rapide.
• Compétences raffinées en communication verbale et écrite.
• Compréhension approfondie des opérations de réception.

Responsibilities

• Leader des agents responsables du processus d'enregistrement des clients.
• Coaching et direction des autres associés.
• Traitement des formulaires de paiement et réponses aux demandes des clients.

Skills

Leadership

Communication

Gestion des relations

Job description

At Carmel Valley Ranch, we believe our guests select Carmel Valley Ranch because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication, and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction, and may include training, scheduling, payroll, and interviewing.

Front Office Supervisors lead agents responsible for the guest registration process and communication of hotel services and promotions. This highly visible role provides opportunities for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries.

Carmel Valley Ranch associates work in an environment that demands exceptional performance yet offers great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.

Our family is always growing. Want to be in the know?