Front Office Specialist - Medical Office

Azspineandjoint; Tampa (FL); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Azspineandjoint in Tampa, FL is seeking a Front Office Specialist for a medical office. You will welcome patients, check them in/out, answer calls, and assist with scheduling, while ensuring accurate patient and insurance information is on record.

The role emphasizes a tech-driven environment; you will work with electronic systems, manage records, and support the team to deliver smooth patient experiences. Training is provided and prior medical front desk exposure is a plus.

Qualifications

• Medical front desk experience preferred, but not required.
• Comfortable using computers across daily tasks.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Welcome patients and create a positive first impression.
• Check patients in and out efficiently.
• Answer incoming calls and assist with scheduling.
• Verify patient information and insurance coverage.
• Collect copays and process payments.
• Manage provider schedules and appointment calendars.
• Scan, upload, and organize electronic documents.
• Communicate professionally with patients, providers, and team members.
• Support office operations and assist the team as needed.

Skills

Customer service

Multitasking

Tech savvy

Professional communication

Job description

Front Office Specialist - Medical Office

Job Category: Registration and Scheduling

Requisition Number: FRONT041539

• Full-Time
• On-site

Locations

Showing 1 location

Tampa, FL 33603, USA

Description

Medical Front Office Specialist

Join a Team That Makes a Difference Every Day

The front desk is often the first impression a patient has of our practice, and we're looking for someone who takes pride in creating a welcoming, professional experience from the moment a patient walks through the door.

We work hard, support one another, and step in wherever needed. We value kindness, accountability, and a willingness to help the team succeed. We are looking for people who take ownership of their work and genuinely enjoy helping patients.

We believe great patient experiences start at the front desk, and every person on our team plays an important role in that mission.

We have a structured hands on training process. If you're comfortable with technology, enjoy helping people, and are eager to learn, we'll teach you the rest.

What You'll Do

• Welcome patients and create a positive first impression
• Check patients in and out efficiently
• Answer incoming calls and assist with scheduling
• Verify patient information and insurance coverage
• Collect copays and process payments
• Manage provider schedules and appointment calendars
• Scan, upload, and organize electronic documents
• Communicate professionally with patients, providers, and team members
• Support office operations and assist the team as needed

This is a technology-driven office environment. You will spend much of your day working within electronic systems, scheduling appointments, documenting information, and managing patient records.

We are happy to train the right candidate on medical terminology, insurance processes, scheduling workflows, and office procedures. However, applicants should already be comfortable using computers throughout the day.

This position requires:

• Working in multiple software programs at the same time
• Navigating between screens quickly and accurately
• Typing while speaking with patients
• Learning new technology and processes
• Managing electronic records and patient information
• Scanning, uploading, and attaching documents
• Using Outlook, email, calendars, and Microsoft Office applications
• Entering information accurately and efficiently
• Basic troubleshooting of common software and computer issues

What We're Looking For

• Friendly and professional communication skills
• Dependable and accountable
• Organized and detail-oriented
• Comfortable in a fast-paced environment
• Ability to manage multiple priorities throughout the day
• Confidence using technology and learning new systems
• A collaborative approach and willingness to help the team

Experience

• Medical office experience is preferred, but not required
• Experience in customer service, reception, hospitality, retail, administrative support, call center, or similar roles is highly valued
• Experience working with computers throughout the day is strongly preferred

Why You'll Love Working Here

• Structured training and ongoing support
• A team-oriented culture that values respect and collaboration
• An opportunity to learn and build new skills
• Meaningful work helping patients navigate their care

Ready to Apply?

If you're dependable, comfortable with technology, enjoy helping others, and are looking for a team that supports one another, we'd love to hear from you.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.