Front Office, Reservations Executive

Caesars Hotel Career Job; New Orleans (LA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hotel in New Orleans is seeking a Front Office Reservations Executive to manage reservations and provide exemplary customer service. The ideal candidate should possess excellent communication skills, familiarity with hotel reservation systems, and a commitment to high customer service standards. Competitive salary and career growth opportunities are available.

Qualifications

• Excellent knowledge of MS Office and communication skills.
• Committed to delivering high-level customer service.
• Knowledge of room types, rates, and hotel policies.

Skills

Communication skills

Knowledge of hotel reservation systems

MS Office proficiency

Confident telephone manner

Tools

Hotel property management systems

Channel manager systems (Staah, axisrooms, etc.)

Job description

Front Office Reservations Executive – New Orleans, USA

Qualifications:

• Should have excellent knowledge of MS Office, communication skills, Confident telephone manner, and etiquette. Should posess knowledge of hotel reservation systems and operations.
• Knowledge of the hotel property management systems and Channel manager knowledge preferable(Staah, axisrooms, etc)
• Should be committed to delivering a high level of customer service.
• Should have knowledge on the type of rooms, rates, their location, layout, and all packages
• Should know the credit policy of the hotel and how to code each reservation.