Medical Front Desk

Texas ENT; Brownwood (TX); Hybrid; USD 28,000 - 42,000; Full time

Job summary

Texas ENT Specialists in Brownwood, TX is seeking a Medical Front Desk professional to join our Otolaryngology practice. You will be the first point of contact for patients and visitors, greeting them warmly and ensuring a welcoming experience from check-in to check-out.

The role combines administrative duties with a strong focus on patient service, including scheduling, maintaining accurate records, answering phones, and coordinating with physicians and clinical staff to support smooth daily

Qualifications

• High School graduate or equivalent.
• One year of related experience.

Responsibilities

• Greet patients and visitors with a friendly, welcoming demeanor and manage check-in/check-out processes.
• Schedule appointments and maintain efficient daily calendars for providers.
• Manage patient records and ensure accuracy and confidentiality.
• Answer phones and route inquiries while delivering excellent customer service.

Skills

Customer service

Organization

Scheduling appointments

Phone etiquette

Education

High School diploma or equivalent

Job description

At Texas ENT Specialists, our commitment lies in delivering exceptional patient care while prioritizing the satisfaction of our team members. We strive to attract and retain the industry's finest talent—individuals who are passionate about their roles and driven to effect meaningful change in a dynamic healthcare landscape. Explore our career opportunities below and become part of our dedicated team!

An Equal Opportunity Employer and Drug Free Workplace

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk team member, with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!

Required Education and Experience

• High School graduate or equivalent


• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.