Front Office Representative

South Lake Pediatrics; Minnetonka (MN); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

PTO

401(k) match

Health,Dental, Vision insurance

Life insurance & AD&D

Disability Insurance

Employee discount

Tuition Reimbursement

Job summary

South Lake Pediatrics in Minnetonka, MN is seeking a Front Office Representative for a full-time position at our Minnetonka clinic. The role emphasizes friendly, professional patient service and teamwork.

Responsibilities include greeting, registering and checking in patients, collecting co-pays, answering calls, scheduling appointments, and guiding patient flow per clinic protocols. A high school diploma and strong communication skills are required; some college and clinic experience are a plus.

Qualifications

• High School diploma required, some college preferred.
• Minimum one year of medical clinic experience preferred.
• Excellent communication skills.
• Ability to work independently and as a team member.

Responsibilities

• Greet, register and check in patients for appointments.
• Collect co-pays and assist with other billing activities.
• Answer incoming phone calls, schedule appointments, monitor patient schedule, and assist with patient flow.

Skills

Customer service

Communication skills

Teamwork

Independent work

Education

High School diploma

Job description

At South Lake Pediatrics, we pride ourselves on providing the best children's health care possible.

We strive to foster an environment where mutual respect and teamwork are the norm, problem solving is encouraged, communication is open, individual development is supported and every employee feels fulfilled.

Job Summary:

The Front Office Representative is responsible for greeting patients in a friendly and professional manner, whether upon arrival at the office or handling through an incoming call. This is a full time position at our Minnetonka clinic.

Primary Functions:

Provide the highest quality customer service to our patients and staff. Greet, register and check in patients for appointments. Collect co-pays and assist with other billing activities. Answer incoming phone calls, schedule appointments, monitor patient schedule, assist with patient flow and other tasks according to the established front office protocols and standards.

Qualifications:

High School diploma required, some college preferred. Minimum one year of medical clinic experience preferred. Excellent communication skills. Ability to work independently and as a team member.

Hours vary between 7:00am - 7:00pm M-Th, 7:00am-5:00pm F, plus a Saturday morning rotation (every 4-5 weeks). Four 9 hour days, with a half day each week.

Benefits:

• Competitive Wages - Education, experience, and tenure are considered along with internal equity when job offers are extended.
• Paid Time Off (PTO)
• 401(k) Match
• Comprehensive benefit package (Health, Dental, Vision, Employer Paid Life, AD&D, & Disability Insurance, Identity Theft Protection, Employee Assistance Program, & Voluntary Worksite Benefits)
• Employee discount
• Tuition Reimbursement, Continuing Education, & Professional Development

Join our team!

equal opportunity employer, South Lake Pediatrics will provide equal consideration to all employees and job candidates without regards to sex, age, race, color, marital status, familial status, gender identity, sexual orientation, religion, creed, national origin, veteran status, disability, status with regard to public assistance, or any other characteristic protection by federal, state or local law. EEO/AA