Front Office Receptionist-FT-Physical Therapy

Revere Health; Salem (UT); On-site; USD 26,000 - 36,000; Full time

Job summary

Revere Health in Salem, Utah is looking for a full-time receptionist to join our team. The role requires a professional image, the ability to multi-task, and delivering exceptional customer service to patients and staff.

Responsibilities include taking calls, scheduling appointments, greeting patients, registrations, taking payments, completing referrals, insurance verifications, and benefits checks. Must work well in a busy office environment.

Qualifications

• Must have excellent customer service skills and telephone etiquette.
• Strong written and oral communication skills required.
• One year of experience in healthcare customer service preferred.

Responsibilities

• Take incoming calls and schedule patient appointments.
• Greet patients and complete registrations as needed.
• Take payments.
• Complete referrals.
• Verify insurance and benefits.

Skills

Customer service

Telephone etiquette

Communication skills

Multitasking

Education

High school diploma

Job description

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.

Position Summary:

Our Salem Physical is looking for outstanding individual to fill a full-time position as receptionist. Successful candidate must maintain a professional image in the office and in all communications. Must be able to multi-task while maintaining good patient and staff relations along with providing exceptional customer service.

Essential Job Functions:

• Take incoming calls and schedule appointments for patients.
• Greeting patients and completing registrations as needed.
• Take payments.
• Complete Referrals.
• Complete insurance verifications and benefits check.
• Must be able to work well as a team player and be able to work on your own individual responsibilities.
• Must provide courteous and friendly customer service; be able to work under pressure in a very busy office.
• Multi-tasking is an important skillset.

Qualifications:

Must be over 18. Must have excellent customer service skills, and telephone etiquette. Must be great with people and very friendly with strong communication skills, both written and oral. Must have a high school diploma. One-year plus experience in customer service in a health care environment is preferred. Able to speak Spanish is a plus, but not required.

Hours:

40 hours a week working Tuesday-Friday. Regular shifts are 7:00am-5:00pm.