Front Office Receptionist | Extended Care Clinic

Good Shepherd Community Clinic, Inc.; Ardmore (OK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Work-Life Balance

Comprehensive Benefits

Meaningful Impact

Job summary

Good Shepherd Community Clinic, Inc. is seeking a Front Desk Receptionist to be the welcoming first point of contact for patients in Ardmore. You will manage registrations, schedule appointments, and coordinate with clinical teams to ensure smooth patient flow.

Ideal candidates are computer proficient, bilingual in English and Spanish, and deliver friendly, professional service while handling multiple tasks in a fast-paced setting. This role emphasizes patient-focused care and community impact.

Qualifications

• Proficient use of computer systems and EHRs.
• Ability to communicate clearly in English and Spanish.

Responsibilities

• Welcoming patients and guests in a friendly, professional manner.
• Accurate patient registration and maintenance of records in the EHR.
• Schedule appointments and coordinate with medical staff to manage delays.

Skills

Computer proficiency

Bilingual English/Spanish

Job description

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

At The Good Shepherd, our mission is Transform Healthcare Delivery, and our vision is "Empowering Wellbeing." We are dedicated to providing compassionate, coordinated, and culturally competent healthcare. If you share our commitment to enhancing patient outcomes and empowering individuals, we’d love to have you join our team.

Why Work With Us:

• Collaborative Healthcare Teams: Work alongside skilled professionals in a supportive environment, ensuring every patient has a positive experience from the moment they walk in.
• Patient-Focused Care: Play a key role in making sure each patient receives personalized attention and assistance, from accurate information entry to interpreting services.
• Community Impact: Help make a difference in the lives of our patients by guiding them through financial barriers and connecting them with necessary healthcare resources.
• Leadership Growth: Recognize and reach your potential! Leadership development isn't just an opportunity, it's our superpower.

Schedule: Two-week rotating schedule

• Week 1: Three 12-hour weekday shifts (36 hours)
• Week 2: Two 12-hour weekday shifts plus 6 hours Saturday and 6 hours Sunday (36 hours)

Rotation repeats every two weeks.

Your Role:

As a Front Desk Receptionist at the Good Shepherd, you will be the first point of contact for our patients. Your responsibilities will include:

• Welcoming Patients: Greet patients and guests in a friendly, professional manner, ensuring a positive start to their visit.
• Patient Registration: Accurately enter, update, and maintain patient information in the electronic health record (EHR).
• Appointment Scheduling: Schedule appointments for the medical team, notify them of patient arrivals, and manage any delays.

What We’re Looking For:

• Skills: Strong computer skills and the ability to manage multiple tasks in a fast-paced environment. Bilingual in English and Spanish, with excellent communication skills in both languages is a PLUS.
• Attributes: A self-starter with a high degree of personal and professional integrity, mature problem-solving skills, and the ability to act quickly while maintaining exceptional customer service.

Perks & Benefits:

• Work-Life Balance: Enjoy a fulfilling career with a balanced work schedule that values your personal time.
• Comprehensive Benefits: Access to health insurance, paid time off, and professional development opportunities.
• Meaningful Impact: Contribute to a mission-driven organization that is dedicated to improving community health.