FRONT OFFICE RECEPTIONIST/CUSTOMER SERVICE REPRESENTATIVE

Tri-State Orthopaedics; Delaware (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k/Profit Sharing Plan

Paid Time Off and 7 holidays

Paid Lunch Break

Opportunities for Advancement

Free Parking

Job summary

Tri-State Orthopaedics & Sports Medicine is seeking a full-time Front Office Receptionist/Customer Service Representative to primarily support the North Hills/McCandless office. The role emphasizes excellent patient service, clear communication, and efficient front-desk operations.

The ideal candidate has medical experience and strong organizational skills, with daily tasks including multi-line phone coverage, appointment scheduling, and patient check-in/out in a fast-paced setting.

Qualifications

• Excellent customer service and communication skills required.
• Medical experience preferred.
• Strong verbal and written communication skills are essential.
• Computer skills are essential for daily tasks.
• Positive, upbeat attitude with strong organizational abilities.
• Detail oriented with ability to multitask in a fast-paced environment.

Responsibilities

• Serve as front office receptionist and customer service representative.
• Primary work at North Hills/McCandless office; travel to other offices as needed.

Skills

Excellent Customer Service

Medical Experience

Verbal & Written Communication

Computer Skills

Positive Attitude

Organizational Skills

Detail Oriented & Multitasking

Job description

IF HELPING OTHERS IS YOUR PASSION,

WE HAVE THE JOB FOR YOU!

Tri-State Orthopaedics & Sports Medicine, a well-respected and busy orthopaedic practice, is recruiting a full-time Front Office Receptionist/Customer Service Representative to primarily work at their North Hills/McCandless office.

JOB QUALIFICATIONS:

• Excellent Customer Service and Communication Skills
• Medical Experience Preferred
• Excellent Verbal and Written Communication
• Computer Skills are Essential
• Positive and Upbeat Attitude
• Strong Organizational Skills
• Detail Oriented with Ability to Multitask in a Fast-Paced Environment

WHY YOU SHOULD APPLY/BENEFITS:

• Health insurance, Dental insurance, Vision insurance
• 401k/Profit Sharing Plan
• Generous Paid Time Off in addition to seven paid holidays
• Paid Lunch Break
• Opportunities for Advancement
• Free Parking

SCHEDULE:

This REWARDING full-time position carries a 40-hour work week Monday through Friday primarily at our North Hills Office. As a Member of a coverage-based Team, there is a possibility for the need to occasionally travel to our other offices located in Fox Chapel, Seven Fields, and Robinson Township. The position shifts could vary, however, would primarily entail: 6:30 a.m. to 2:30 p.m., 7:00 a.m. to 3:00 p.m., 7:30 a.m. to 3:30 p.m., 8:00 a.m. to 4:00 p.m., 8:30 a.m. to 4:30 p.m. Your daily work assignment would rotate with your three office coworkers.

For more information, visit www.tristateortho.com.