Front Office Receptionist - Chapel Hill

Staffing For Success; Chapel Hill (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading medical office is seeking a Front Desk Medical Office Receptionist to ensure efficient patient interactions and office operations. Key responsibilities include greeting patients, managing appointments, and handling insurance inquiries, aiming to provide excellent service in a fast-paced environment.

Qualifications

• Minimum of two years in a medical office/clinic setting required.
• Knowledge of medical terminology and insurance plans essential.
• Ability to learn software and operate office machines quickly.

Responsibilities

• Greeting patients and visitors to the medical office.
• Scheduling appointments and collecting copays.
• Maintaining a neat and orderly reception area.

Skills

Detail-oriented

Professional attitude

Telephone courtesy

Ability to multi-task

Reading/writing skills

Education

High school graduate or equivalent

Job description

Chapel Hill Pediatrics and Adolescent Medicine is looking for a Front Desk Medical Office Receptionist available to work as late as 7PM and on weekends. The role is responsible for greeting patients, insurance verification, payment collection, answering phones, scheduling appointments, processing payments and assisting with other duties to ensure efficiency.

Requirements:

• Welcomes patients and visitors to the medical office
• Check-in and Check out patients. Collect copay and balances.
• Answer patients telephone inquiries or referring questions to other staff members
• Schedule appointments for the physicians and advanced practice providers to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms.
• Prepares a daily schedule of examinations for each provider
• Maintains reception area in a neat and orderly condition
• Assists patients with insurance papers and billing questions
• Opens and sort office mail.

Requirements:

• High school graduate or equivalent required
• Minimum of two (2) plus years in a medical office/clinic setting required
• Knowledge of medical terminology and insurance plans
• Ability to learn software quickly and operate computer, fax machine and email
• Must be detail oriented and have strong reading/writing skills
• Must possess professional attitude and telephone courtesy
• Ability to prioritize and multi-task in a fast-paced and changing environment
• Must be self-motivated and take initiative

Equal Employment Opportunity (EEO): Chapel Hill Pediatrics is an equal opportunity employer. We adhere to all EEO guidelines and practices, ensuring a fair and inclusive hiring process for all candidates.