Front‑Office Quality Lead — QA & Release Owner

IGS Energy; Kentucky; Hybrid; USD 113,000 - 181,000; Full time

Benefits offered by this job

Healthcare coverage

Mental health support

Family planning support

401(k) plan

Paid time off

Job summary

IGS Energy is seeking a front‑office Quality Lead to own quality outcomes for CRM, C&I, and Web, leading a small team of QA analysts and QE engineers. The role blends hands‑on testing with people leadership and quality strategy, ensuring shared ownership of quality across sprint cycles, releases, and design discussions.

The successful candidate will partner with GPMs/PMs and engineering managers, oversee test ownership, and drive release quality across three product areas with a focus on

Qualifications

• Leads a QA/QE team and coaches career growth while aligning quality strategy with business goals.
• Knows how to partner with PMs/EMs and engineers to embed quality in sprint cycles and design discussions.
• Fluent in quality metrics, risk assessment, and automation tooling to reduce defects and improve release quality.

Responsibilities

• Lead regular 1:1s with QA analysts and QE engineers and oversee growth plans.
• Serve as quality point of contact for CRM, C&I, and Web; participate in sprint planning and acceptance criteria.
• Own sprint testing, functional test coverage, and release quality across covered teams.

Skills

People leadership

Quality assurance

QA/QE leadership

CI/CD

API testing

Stakeholder communication

Tools

Playwright

Zephyr Scale

Job description

IGS Energy is seeking a front‑office Quality Lead to own quality outcomes for CRM, C&I, and Web, leading a small team of QA analysts and QE engineers. The role blends hands‑on testing with people leadership and quality strategy, ensuring shared ownership of quality across sprint cycles, releases, and design discussions.

The successful candidate will partner with GPMs/PMs and engineering managers, oversee test ownership, and drive release quality across three product areas with a focus on