Front Office & Patient Access Coordinator

Bayfront Health; Wesley Chapel (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF

Leadership development

Medical insurance

Wellness programs

Retirement match

Parental leave

PTO

Fertility benefits

Adoption assistance

Backup care

Pet insurance

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations in Wesley Chapel, FL. The role includes patient registration, telephone coverage, appointment scheduling, and referrals under supervision of Practice Operations leadership.

Education: High School graduate; Experience: 6 months in clerical/office or customer service setting. Full-time, Monday–Friday, 8:00 AM to 5:00 PM in Neurology.

Qualifications

• High School graduate or equivalent.
• Six months clerical/office or customer service experience.

Responsibilities

• Schedules patient appointments according to practice protocols and patient preference, including obtaining required pre-certification and authorization.
• Obtains accurate and complete patient demographic and insurance information.
• Processes requests for medical records per policy procedures.
• Adheres to Orlando Health policies, procedures, and value statements.
• Demonstrates competency in use of office equipment and answers telephone calls appropriately.
• Engages to improve patient satisfaction and maintains professional interactions with patients.

Job description

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations in Wesley Chapel, FL. The role includes patient registration, telephone coverage, appointment scheduling, and referrals under supervision of Practice Operations leadership.

Education: High School graduate; Experience: 6 months in clerical/office or customer service setting. Full-time, Monday–Friday, 8:00 AM to 5:00 PM in Neurology.