Front Office Assistant - Healthcare Admin with Growth & PTO

Florida Medical Clinic; Wesley Chapel (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Education & Career Growth

Health & Wellness

Financial & Retirement

Work-Life Balance

Family & Pet Support

Job summary

Florida Medical Clinic Orlando Health in Wesley Chapel, FL is seeking a Front Office Assistant to support ambulatory office operations. Responsibilities include patient registration, scheduling, and referrals under supervision of Practice Operations leadership.

Education: High School diploma or equivalent with at least 6 months of clerical or customer service experience. The role requires professional interaction with patients and families, accurate data collection, and adherence to policies.

Qualifications

• High School graduate or equivalent.
• Six months of clerical office, general business, or customer service experience.

Responsibilities

• Schedules patient appointments according to practice protocols and patient preferences.
• Obtains accurate and complete patient demographic and insurance information.
• Processes requests for medical records per policies.
• Follows Orlando Health policies and value statements.
• Operates office equipment and handles telephone calls professionally.
• Strives to improve patient satisfaction as part of excellence standards.
• Interacts with patients and families in a professional manner.
• Maintains regular attendance and adheres to ADA, FMLA and related standards.
• Complies with all Orlando Health policies and procedures.
• Participates in Quality Assurance activities as assigned.
• Aware of legal issues and patient rights; adheres to regulatory standards.
• Manages supplies efficiently.
• Assists billing service as requested.

Education

High School diploma or equivalent

Job description

Florida Medical Clinic Orlando Health in Wesley Chapel, FL is seeking a Front Office Assistant to support ambulatory office operations. Responsibilities include patient registration, scheduling, and referrals under supervision of Practice Operations leadership.

Education: High School diploma or equivalent with at least 6 months of clerical or customer service experience. The role requires professional interaction with patients and families, accurate data collection, and adherence to policies.