Front Office & Operations Lead — Hospitality & Volunteers

Sandals Church; California; On-site; USD 28,000 - 32,000; Full time

Job summary

Sandals Church in Riverside, CA is seeking a Central Operations Coordinator to equip and support campuses through volunteer coordination, administration, and hands-on operations. The role centers on hospitality, attention to detail, and helping campuses flourish behind the scenes.

You will lead the Front Office volunteer team, assist guests, manage calendars and resources, and coordinate campus operations projects with a flexible schedule in a faith-centered environment.

Qualifications

• Demonstrates hospitality and care for guests.
• Strong coordination and follow-through to move people and projects.
• Administrative giftedness with ability to learn new systems quickly.
• Clear written and verbal communication.

Responsibilities

• Lead Front Office Team and volunteer efforts.
• Coordinate Central Operations activities and meetings.
• Support campus weekend services and events.
• Manage short-term projects and tasks to completion.

Skills

Coordination

Hospitality

Administrative

Communication

Independent work

Team leadership

Tools

Volunteer management

Job description

Sandals Church | NW
Riverside, CA 92507, USA

Description

CENTRAL OPERATIONS COORDINATOR

TEAM

Central Campus Operations, reports to: Campus Operations Supervisor

LOCATION

STATUS: Full-time, 40 hours

SCHEDULE:

Mon - Thurs. 9-5p*

*Those hours are fixed on the Front Office, with flexibility to choose the remaining hours.

Job Overview

The Central Operations Coordinator helps equip and support Sandals Church campuses and ministries through volunteer team building, coordination and administration, and hands-on operational support. The work is varied and relational, bringing people and details together, and helping our campuses thrive through behind-the-scenes work.

A significant part of this role is leading the Front Office and its volunteer team, serving Hunter Park guests and walk-ins, and field calls for all of Sandals Church. Hospitality and soul care are central to this work—creating a welcoming environment, caring for anyone who calls or walks through our doors, and helping connect people to the right campus, ministry or next step.

Key Responsibilities

Lead Front Office Team

• Implement our volunteer strategy at Sandals Church, the Real Team strategy.
• Foster a team culture and guest experience centered on hospitality and the love of Jesus.
• Equip the team to respond to a wide variety of people and situations and questions.
• Confidently support guests with complex or sensitive needs.
• Ensures office space is maintained, stocked and ready.
• Keep important information current, and easy to access—from campus calendars, funeral info, staff contacts, and other resources the team relies on.

Coordinate Central Operations

• Coordinate Coffee and Communion ordering, distribution, accounting, and related volunteer teams.
• Serve as the facilitator for Sandals Church’s email: responding promptly and accurately, and responding with care when emails require confidentiality.
• Support Central Campus Operations meetings by ordering meals, setup, and teardown.
• Take ownership of assigned short term projects and follow them through to completion (examples: Camp projects, CCB projects, financial reporting, proof reading orders, etc.)

Campus Support

• Support campus weekend services wherever ministry needs arise, which may require adjusting your home campus schedule.
• Take ownership of any assigned projects and follow them through to completion, including new campus launches or large event support.

Skills & Qualifications

• Lives out our vision of being real with themselves, God, and others.
• Has a personal relationship with Jesus and is excited to tell others about it.
• Brings strong coordination and follow-through—can keep people, details, and projects moving.
• Demonstrates genuine hospitality and can teach others to serve and care for people well—regardless of their circumstances or where they are in life.
• Is administratively gifted—comes with a strong foundation, can hit the ground running, and learns new systems quickly.
• Communicates clearly and professionally, both verbally and in writing.
• Can confidently work independently when the work requires it.
• Is a Sandals Church Licensed Minister or potential to be one.
• Can accommodate regular physical demands, including moving deliveries and boxes of supplies.

Here’s What Matters

At the end of the day, we’re looking for someone who is part people person, part admin pro, and part “I’ll figure it out.” Someone who can move from a spreadsheet to a soul care conversation to a last-minute campus need—and keep their head.

You’re unfazed by the unexpected—including an unscheduled walk-in with a real need right when you’re in the middle of ordering 100 boxes of coffee. You don’t need a five-step process to know step one is just jumping in. Most of all, you care about people, care about the church, and make the people around you better because you’re on the team. And you can laugh.

COMPENSATION:

Pay Range: $20–$23 per hour

• Rate determined by experience and our internal compensation structure.

*Sandals Church is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, ethnicity, national origin, citizenship, age, sex, marital status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of Sandals Church as an equal opportunity employer does not prevent us from hiring staff based on their religious beliefs so that all employees share the same religious commitment, which is central to our mission.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.