Front Office Medical Assistant

Pediatrica Health Group; Saint Augustine (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Pediatrica Health Group in Saint Augustine, Florida is seeking a skilled medical assistant to support pediatric care. Responsibilities include managing patient flow, ensuring compliance with healthcare regulations, and handling clerical tasks in a family practice setting. The ideal candidate has a high school diploma, medical assistant training, and at least 3 years of experience. Knowledge of EMR systems like EClinicalWorks is beneficial. Join our team to make a difference in children's health.

Qualifications

• Experience working in a family practice, internal medicine, or urgent care preferred.
• Minimum 3 years of experience preferred.

Responsibilities

• Fulfill patient care responsibilities including checking schedules and organizing patient flow.
• Ensure compliance with HIPAA and other healthcare regulations.
• Perform patient check-in and check-out procedures.
• Manage and update charts to ensure complete and appropriate filing.
• Answer multi-line phone system and take detailed messages.
• Prepare and maintain patient charts and electronic medical records (EMR).
• Communicate effectively with clinical and administrative staff.

Education

High school diploma or GED

Medical assistant diploma from an accredited institution

Tools

EClinicalWorks (ECW)

Job description

Every day is a good day to prepare for a healthy tomorrow. Providing children and their families with equitable access to quality pediatric care to build a foundation for a lifetime of optimal health and wellness is what drives our team to deliver its best every day. It’s our purpose.

Offering focused care from tots to teens, our pediatric primary care providers and teams partner with families to foster good health and strong, thriving communities. Second-to-none medical staff and top-tier administrative professionals keep our practices running smoothly and make each patient experience the best we can offer.

Working in partnership with patients, families, and communities who put their trust in us for their care, we hold ourselves accountable to ensure equitable access to care, advocate to create impactful change, and continually learn and progress to create better outcomes and brighter futures. Together, we’re paving the way for kids to develop into healthy young adults. Rooted in these values, we continue to grow and serve. Are you ready to join us?

Duties and Responsibilities

• Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam room; assisting patients as needed with collecting specimens, preparing for exam, etc.; collecting patient history; checking vital signs; performing screenings per provider guidelines; assisting providers as needed; charting; administer injections, perform EKGs and PFTs; relaying instructions to patients/families; answering phone calls, and providing pertinent information.
• Ensure compliance with HIPAA and other healthcare regulations
• Perform patient check-in and check-out procedures, including registration and insurance verification
• Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments, patient check-in and check-out; managing and updating charts to ensure that information is complete and filed appropriately.
• Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor.
• Answer multi-line phone system, direct calls appropriately, and take detailed messages
• Prepare, organize, and maintain patient charts and electronic medical records (EMR)
• Communicate effectively with clinical and administrative staff to ensure seamless patient care
• Other duties as assigned.

Qualifications / Requirements

• High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a college course in medical assisting.
• Experience working in a family practice, internal medicine, or urgent care is preferred. Minimum 3 years of experience is preferred.

Performance Requirements

• Knowledge of health care field and EMR systems. EClinicalWorks (ECW) is a plus.
• Skill in performing medical assistance tasks appropriately.
• Skill in written and verbal communications.
• Skill in understanding patient education needs by effectively sharing information with patients and families.