Front Office Medical Assistant

VillageMD; Riverdale (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Front Office Medical Assistant to deliver an exceptional patient experience in Riverdale, GA. Candidates should possess a High School Diploma and certification as a Medical Assistant, with bilingual skills preferred. This role involves vital patient support tasks, including laboratory tests and appointment management, contributing to patient satisfaction and trust.

Benefits

Medical coverage

Dental insurance

401k savings plan

Vision coverage

Life insurance

Qualifications

• Experience in primary care, family practice or urgent care preferred.
• 1 year of relevant experience preferred.
• Phlebotomy experience required.

Responsibilities

• Providing patient support and communication.
• Performing point-of-care laboratory tests and other patient care activities.
• Scheduling patient appointments and ensuring clear communication.

Skills

Patient communication

Kindness and compassion

Bilingual

Education

High School Diploma/Equivalency

Certified Medical Assistant

Current BLS certification

Job description

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all.We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Clinic Locations: 235 Medical Blvd, Stockbridge, GA, 30281 and 189 Medical Way Riverdale, GA, 30274

As aFront Office Medical Assistant, you will be responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.

How You Will Get Things Done:

• Perform point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities

• Collect and document vital signs, histories, and screenings

• Authorize prescription refills as directed

• Schedule patient appointments/follow-up appointments following established policies andprocedures

• Other duties as assigned

How You Will Build Trust:

• Demonstrate kindness and compassion in all patient interactions

• Effectively communicate unexpected schedule delays to patients and assists with patient comfort should delays arise

• Participate in brand marketing rotating throughout the vestibule, with a focus on engaging and increasing patient volume

How You Will Innovate:

• Prepare and administer PO, IM, and ID medications as directed by the Physician or Advanced Practice Provider, utilizing the “Rights of Vaccine or Medication Administration”

• Provide instruction to the patient regarding medications and diet

Experience to Drive Change:

• Certified Medical Assistant or eligible within 90 days of hire

• 1 year of experience preferred

• Bilingual required

• Phlebotomy experience required

• Current BLS certification for healthcare providers preferred; required within 90 days of employment

• High School Diploma/Equivalency required

• Experience in primary care, family practice, internal medicine, urgent care or ER preferred

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Companyprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

OurCompanycares about the safety of our employees and applicants.Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request personal information via informal chat platforms or unsecure email.Our Companywill never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams, visit,https://www.consumer.ftc.gov/JobScamsor file a complaint athttps://www.ftccomplaintassistant.gov/.