Front Office Manager -S

Peachtree Group Hospitality Management; Sewanee (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading hospitality management company is seeking a passionate Front Office Manager. The ideal candidate will ensure exceptional guest experiences and uphold operational standards. This role emphasizes teamwork, creativity, and personalized service, making it essential for maintaining high guest satisfaction.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Qualifications

• Diverse career in hospitality fostering humility and commitment to improvement.

Responsibilities

• Upholding company values and coaching team for exceptional service.
• Personalizing guest interactions to create memorable experiences.
• Managing supplies and budgets effectively.

Skills

Hospitality

Teamwork

Guest Experience

Job description

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Job Details

Description

As Front Office Manager, you are passionate about hospitality. You naturally notice details like pillow fluffiness, cleanliness, and the systems used at the front desk. You enjoy creating memorable guest experiences through thoughtful amenities and personalized service, valuing approachability over formality. Your diverse career in hospitality has fostered humility, teamwork, and a commitment to continuous improvement.

Key responsibilities include:

1. Upholding and exemplifying the company's values, encouraging your team to do the same.
2. Demonstrating passion for guest experience and coaching your team to deliver exceptional service.
3. Encouraging creative solutions to guest requests.
4. Personalizing guest interactions to create memorable experiences.
5. Ensuring operational standards are met and staff feel supported.
6. Maintaining safety, security, and well-being of guests and staff.
7. Managing supplies and budgets effectively.
8. Collaborating with the General Manager and leadership team.
9. Participating in recruitment, training, and staff development.
10. Executing hotel events and fostering open communication within the team.
11. Partnering with departments to maintain hotel facilities.
12. Monitoring reservation channels and handling guest data responsibly.
13. Promoting departmental initiatives and best practices.
14. Communicating regularly with the General Manager to align on priorities.

Peachtree Group offers a comprehensive benefits package including medical, dental, vision, disability, life insurance, a 401(k) match, Paid Holidays, Paid Time Off, Employee Assistance Program, and Fund.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other
• Industries: Hospitality