Front Office Manager

Marquee Hospitality LLC; Woodbridge (VA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Gift cards

Bonus

Buddy program

Flexible schedules

Employee incentives

Job summary

Marquee Hospitality LLC is seeking a General Manager to oversee daily hotel operations on-site in Virginia. You will drive financial performance, mentor staff, and uphold brand standards while delivering a standout guest experience.

In this role, you will report to the Manager, coordinate across departments, and ensure payroll budgets and schedules are managed effectively, fostering teamwork and operational excellence.

Responsibilities

• Assist the Manager in the development, implementation, and monitoring of financial and operational plans for the hotel.
• Provide regular direction and manage hotel operations for all departments.
• Assist the Manager with recording and inputting credit card purchases and petty cash purchases into the Hotel’s Google Drive Folder.
• Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.
• Assist in the completion of EOM reports each month by its specified due date.
• Manage day-to-day operational activities, plan and assign work and establish performance and development goals for team members.
• Is the direct report for all front desk and shuttle staff and reviews that all checklists are being completed by each employee.
• Ensure that the schedule does not exceed the allotted payroll budget and that staff time is being managed.
• Consistently communicate with management on operational issues and ensure front desk and housekeeping stay aligned.
• Provide mentoring, coaching, and regular feedback to improve performance and recognize good work.

Job description

Assist in managing day-to-day hotel operations by maximizing financial returns, driving the development of people, creating and maintaining a unique guest experience, executing on brand standards, and building awareness of the hotel and brand in the local community. Act as General Manager in his/her absence.

Details

• Assist the Manager in the development, implementation, and monitoring of financial and operational plans for the hotel.
• Provide regular direction and manage hotel operations for all departments.
• Assist the Manager with recording and inputting credit card purchases and petty cash purchases into the Hotel’s Google Drive Folder.
• Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.
• Assist in the completion of EOM reports each month by its specified due date.
• Manage day-to-day operational activities, plan and assign work and establish performance and development goals for team members.
• Is the direct report for all front desk and shuttle staff and reviews that all checklists are being completed by each employee.
• Ensure that the schedule does not exceed the allotted payroll budget and that staff time is being managed.
• Consistently communicate with Management on situations and operational issues that might arise and also ensure that the front desk and housekeeping are always working on the same page.
• Provide mentoring, coaching, and regular feedback to help manage conflict, improve team member performance, and recognize good performance.

Benefits

• Quarterly celebrations include exciting gift cards or bonus.
• Buddy program for employees so they have a person they can have as a go to.
• Flexible Schedules.
• Employee Incentives.