Front Office Manager

CGS; Williamsport (Lycoming County); On-site; USD 89,000 - 115,000; Full time

Job summary

An established industry player is seeking a Front Office Manager to support the legal mission of a federal agency. This role involves managing office operations, coordinating high-level meetings, and interacting with clients and attorneys. The ideal candidate will have extensive supervisory experience and a strong work ethic, thriving in a dynamic environment. This position offers a competitive salary and a comprehensive benefits package, including health insurance and a 401(k) plan. Join a team dedicated to government innovation and make a meaningful impact.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

Flexible Spending Accounts

Paid Time Off

Holidays

Qualifications

• 4+ years of supervisory and management experience required.
• Proficiency in MS Office and managing daily office operations.

Responsibilities

• Coordinate senior management calls and meetings.
• Manage correspondence and organize workloads effectively.

Skills

Office Management

Client Interaction

Supervisory Experience

MS Office Suite

Communication Skills

Education

Bachelor's Degree

Law Degree

Advanced Technical Certification

Tools

Zoom

MS Teams

E2 Application

Job description

Front Office Manager

Employment Type: Full-Time, Experienced

Department: Litigation Support

CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This position offers an opportunity for candidates to demonstrate expertise in office management by providing managerial support and effectively interacting with clients or attorneys.

CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting-edge technology. We seek candidates excited to contribute to government innovation, who value collaboration, and can anticipate the needs of others. Our environment supports professional growth through various learning opportunities.

Skills and attributes for success:

• This is a high-level, high-visibility position requiring onsite presence 5 days per week.
• The candidate must interact closely with high-level staff to complete assignments with minimal oversight.
• Must possess confidence, a professional demeanor, and a strong work ethic.
• This role is critical to daily operations; only highly experienced candidates with proven, long-term relevant experience will be considered. This is not an entry-level position.
• Coordinate and schedule senior management calls and meetings via Zoom, MS Teams, etc.
• Set up and initiate hybrid meetings.
• Coordinate with IT to resolve technical issues.
• Make and reconcile travel arrangements using the E2 application (training provided), and make travel adjustments as needed.
• Answer and direct incoming calls appropriately.
• Coordinate site events with dignitaries and scheduling with internal/external parties.
• Manage correspondence and organize workloads, processes, and physical spaces.
• Schedule appointments and communicate on behalf of senior management as needed.

Qualifications:

• At least four years of progressively responsible supervisory and management experience, including interacting effectively with clients or attorneys.
• Experience in front desk or public interaction via phone.
• Proficiency in ordering, maintaining documents, and operating multiline phone systems.
• Strong proofreading skills for typographical and grammatical accuracy.
• Experience managing daily office operations and supervising support staff.
• Proficiency in MS Office Suite (PowerPoint, Word, Excel, Outlook).
• Ability to learn new applications quickly, be a self-starter, resourceful, and take initiative.
• Exceptional oral and written communication skills.
• Bachelor's degree required.
• Preferred: Law degree, advanced technical certification, or other relevant graduate degree.

Our Commitment:

Contact Government Services (CGS) aims to simplify and enhance government bureaucracy through innovative use of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver tailored solutions for our clients' needs. We are committed to solving the most challenging and dynamic problems.

We have grown our government-contracting portfolio over the past seven years, building valuable partnerships through honesty, professionalism, and quality work.

At CGS, we value honesty, professionalism, and quality, and we care about our employees, offering a comprehensive benefits package:

• Health, Dental, and Vision insurance
• Life Insurance
• 401(k) plan
• Flexible Spending Accounts (Health, Dependent Care, Commuter)
• Paid Time Off and holidays

CGS is an Equal Opportunity Employer. We consider applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Join our team and be part of government innovation!

Explore more opportunities on our Job Board and learn more about us at CGS. For inquiries, contact: [e-mail].

Salary Range: $89,301.33 - $114,816 per year