Front Office Manager

CGS; Rock Island (IL); On-site; USD 89,000 - 115,000; Full time

Job summary

An established industry player is seeking a Front Office Manager to support the legal mission of a federal agency. This role requires a high level of professionalism and experience in office management, where you will interact with clients and attorneys while managing day-to-day operations. The ideal candidate will have strong communication skills, proficiency in MS Office, and the ability to coordinate effectively with senior management. Join a team that values innovation and collaboration, and contribute to impactful government solutions while enjoying a comprehensive benefits package.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Flexible Spending Accounts

Paid Time Off

Qualifications

• 4+ years of supervisory experience with strong communication skills.
• Experience managing office operations and maintaining documents.

Responsibilities

• Manage travel arrangements and expenses for senior management.
• Coordinate high-level meetings and handle correspondence.

Skills

Office Management

Communication Skills

MS Office Suite

Professional Demeanor

Multiline Phone Systems

Travel Coordination

Education

Undergraduate Degree

Law Degree or Advanced Certification

Tools

E2 Application

Zoom

MS Teams

Job description

Front Office Manager

Employment Type: Full-Time, Experienced

Department: Litigation Support

CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agency. This role involves demonstrating expertise in office management by providing managerial support and interacting effectively with clients and attorneys.

CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. We seek candidates who are excited to contribute to government innovation, value collaboration, and can anticipate the needs of others. Our environment supports professional growth through various learning opportunities.

Skills and Attributes for Success:

1. This is a high-visibility position requiring onsite presence 5 days a week.
2. The candidate must interact closely with high-level staff to complete assignments with minimal oversight.
3. Professional demeanor, confidence, and strong work ethic are essential.
4. Only highly experienced candidates with proven, long-term relevant experience will be considered; this is not an entry-level position.
5. Coordinate senior management calls and meetings via Zoom, MS Teams, etc.
6. Setup and initiate hybrid meetings.
7. Coordinate with IT to resolve technical issues.
8. Make and reconcile travel arrangements using the E2 application (training provided).
9. Manage travel adjustments and expenses for senior management.
10. Answer and direct incoming calls appropriately.
11. Coordinate site events with dignitaries and scheduling with internal/external parties.
12. Handle correspondence and organize workloads, processes, and physical spaces.
13. Schedule appointments and communicate on behalf of senior management as needed.

Qualifications:

1. At least four years of progressively responsible supervisory and management experience, including strong communication skills.
2. Experience interacting with the public via phone or front desk.
3. Experience ordering and maintaining documents.
4. Exceptional phone etiquette and experience operating multiline phone systems.
5. Proficiency in reviewing text for typographical, grammatical, and spelling accuracy.
6. Experience managing day-to-day office operations and organization.
7. Proficiency with MS Office Suite (PowerPoint, Word, Excel, Outlook).
8. Experience supervising support staff.
9. Ability to learn new applications quickly and take initiative.
10. Excellent oral and written communication skills.
11. Undergraduate degree required; law degree or advanced certification preferred.

Our Commitment:

Contact Government Services (CGS) aims to simplify and enhance government operations through innovative use of resources and technology. We are committed to solving challenging problems with professionalism and integrity.

We value honesty, professionalism, and quality work, and offer a comprehensive benefits package including health, dental, vision, life insurance, 401k, flexible spending accounts, and paid time off.

Contact Government Services, LLC is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Join our team and contribute to government innovation!

Explore additional opportunities on our Job Board.

For more information, visit our website or contact us at [e-mail].

Salary Range: $89,301.33 - $114,816 per year