Front Office Manager

Movement for Life Physical Therapy; Asheville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading therapy clinic seeks a Front Office Manager to facilitate patient interactions and manage front office operations. This full-time role requires multitasking skills, strong computer proficiency, and effective communication abilities. Employees enjoy competitive compensation, employee stock ownership, and generous paid time off.

Benefits

Employee Stock Ownership

401(k) options

Healthcare benefits

Profit Sharing

Generous Paid Time Off

Qualifications

• Graduation from high school or GED equivalent with specialized coursework.
• Experience in office management preferred.
• Ability to type a minimum of 40 WPM.

Responsibilities

• Answer multiple phone lines and schedule patient appointments.
• Manage and monitor the front office workflow.
• Assist with billing documentation and insurance verifications.

Skills

Communication

Organization

Multitasking

Computer Literacy

Education

High School Diploma or GED

Tools

EMR system

Microsoft Office Suite

Google Mail

Job description

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Movement for Life Physical Therapy provided pay range

This range is provided by Movement for Life Physical Therapy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/yr - $24.50/yr

Title: Front Office Manager

Location: 858 Merrimon Ave, Asheville, NC 28804

Schedule: Weekdays, 40 hours/week, Full-Time

Practice Setting: Private Outpatient Practice

Requirements: Graduation from high school or GED equivalent with specialized course work in general office practices.

Compensation: $21-$24.50/hour depending on experience plus benefits

About Us

Since 1999, we have been a family of forward-thinking physical therapy clinics in California, Arizona, and North Carolina with a shared belief that moving with purpose leads to a happier and healthier life--We believe the most important thing about life is how we move through it.

• Employee-Owned Company
• Recipient of the American Physical Therapy Association's Jayne L. Snyder Private Practice of the Year Award
  
  

Job Summary

Fast paced position with multiple moving parts that consistently overlap and include answering multiple phone lines to schedule patient appointments, greet patients upon entry to the clinic, schedule and check in new patients as well as access multiple platforms that aid in the check in process, run reports that assist in schedule management to ensure each providers schedule meets expectations, and monitor fax/email consistently and complete corresponding tasks within received communication. Manage other front office staff members if applicable in the clinic as well as handle authorization submission and management, communicate with the billing department regarding needed missing information, order office supplies and assist the clinic director and management with miscellaneous tasks and projects.

Tasks

• Answer multiple phone lines to schedule patient appointments
• Greet patients upon entry to the clinic
• Distribute/explain/review all new patient information
• Manage scheduling of staff and ensure staff completes tasks
• Process incoming and outgoing mail, email and faxes
• Process and forward billing documents to the billing department
• Obtain necessary authorizations and verify insurance
• Obtain and monitor patient referrals and visits
• Responsible for maintaining optimal patient flow
• Computer literate in Microsoft office suite, Google mail, EMR system experience, type minimum of 40WPM
• Maintain filing of various documents such as billing records and charts
• Correspond with patients regarding insurance info and co-pays so patients have a clear understanding of how their insurance works
• Assist directors and management with miscellaneous tasks and projects
• Maintain HIPAA compliance at all times
• Responsible for maintaining and ordering the necessary office supplies for clinic
• Run reports to assist in schedule management and billing/documentation compliance pertaining to authorization and payment
• Be able to lift 25-50 pounds
• Additional tasks as may be required from time to time
  
  

Benefits (full-time)

• Profit Sharing: A team profit sharing plan in which the organization contributes dollars into individual team member accounts based on the success of the practice. Once eligible, you are automatically enrolled.
• Employee Stock We are 100% employee-owned! The employees of Movement for Life own all of the shares in our company. Eligible employees receive shares in the company at no cost to the employee and you are automatically enrolled.
• 401(k) You have the option to open a 401(k) account and contribute pre-tax dollars via payroll deduction and have a broad range of investment choices.
• Healthcare: Medical, dental, and vision plans are offered to eligible full-time employees. We cover $325/month of the cost. All eligible employees are enrolled in an employer-paid life insurance policy as well.
• Paid Time OffWe offer 3 weeks or 15 days/year for the first 2 years of employment, 4 weeks or 20 days/year when beginning your third year, 5 weeks or 25 days/year after 10 years of employment. All PTO accrues per pay period to equal these amounts annually. Additionally, we offer selected paid holidays.
  
  

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

movementforlife.com

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Physical, Occupational and Speech Therapists

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