Front Office Specialist (German language)

RateHawk; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a Language Support Specialist to provide exceptional support to B2B partners in the German language. This role involves taking calls, advising partners, and maintaining communication about ongoing cases. Join a dynamic team that values your growth through learning opportunities such as seminars and conferences. Enjoy the flexibility of remote work and a supportive environment where your contributions will help elevate the company to new heights. If you're passionate about languages and customer service, this position offers an exciting opportunity to advance your career.

Benefits

Remote work

Corporate discounts on hotels

Learning opportunities

Young and active team

Qualifications

• Fluent in German with strong communication skills.
• Experience in using CRM systems for recording information.

Responsibilities

• Taking calls and providing advice to B2B partners in German.
• Updating partners on ongoing cases and handling info requests.

Skills

German language proficiency

Communication skills

CRM system usage

Tools

CRM software

Job description

Emerging Travel Group (ETG) is looking to hire a Language Support Specialist, who will take calls and provide initial advice to our B2B partners in German language.

Job Responsibilities:

• Taking calls and providing initial advice to B2B partners in German language.
• Communication with partners about ongoing cases, providing regular updates on progress.
• Helping other operation teams with communication in German language.
• Handling info requests for B2B partners.
• Recording information in the CRM system about work done.

Job Benefits:

• Remote work.
• Shift schedule: 5 days on / 2 days off (09.00 - 18.00 GMT +1).
• A young and active team of super specialists.
• Interesting and ambitious tasks that will take you to the next professional level.
• Learning opportunities: seminars, trainings, and conferences. If you want to participate in a conference, we will help to organize it.
• Corporate discounts on hotels and other services.