FRONT OFFICE ATTENDANT - ROOMS - FT

24Seven Hotels; Palm Desert (CA); Hybrid; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Ancillary Benefits to support your 
we

401(k) with company contribution

Paid Time Off (PTO)

Paid Sick Leave

On-the-job training and mentorship

Clear pathways for advancement

Associate Referral Program

Hotel Discounts

Daily Pay

Job summary

24Seven Hotels in Palm Desert, CA is seeking a Front Office Attendant (Full Time) to deliver attentive guest service and maximize occupancy. The role requires prior experience in hotel guest services or front desk and offers a competitive compensation package.

You will contribute to a welcoming, efficient front desk environment, coordinate with sales and marketing efforts, and support the team to ensure high-quality guest experiences. This position is on-site with weekend/evening availability.

Qualifications

• 1+ years of experience in hotel guest services, customer service or front desk.

Responsibilities

• Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
• Maximize revenues and occupancy
• Create a positive team-oriented environment focused on the guest
• Ability to multitask and prioritize
• Flexibility- must anticipate regularly scheduled weekend and evening hours
• Assist with the Sales and Marketing efforts
• Ability to interact with others in an honest, fair, and respectful way, giving others confidence in you and the organization
• Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks

Skills

Guest services

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FRONT OFFICE ATTENDANT - ROOMS - FT

Full Time Palm Desert, CA, US

Salary Range: $18.50 To $19.00 Hourly

Our Residence Inn by Marriott Palm Desert is currently seeking experienced Front Office Attendants. As a rockstar in the Front Office you will help uscraft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!

Position Responsibilities:

• Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
• Maximize revenues and occupancy
• Create a positive team-oriented environment focused on the guest
• Ability to multitask and prioritize
• Flexibility- must anticipate regularly scheduled weekend and evening hours
• Assist with the Sales and Marketing efforts
• Ability to interact with others in an honest, fair, and respectful way, giving others confidence in you and the organization
• Set high standards of performance for self and others; assumes responsibility and accountability for successful completion of assignments or tasks

Education and Experience:

• 1+ years of experience in hotel guest services, customer service or front desk

Competitive Compensation

We offer a highly competitive salary that reflects your skills and experience.

Health Coverage

• Medical, Dental, and Vision insurance
• Ancillary Benefits to support your well-being
• 401(k) with company contribution

Work-Life Balance

• Paid Time Off (PTO) (based on FT or PT status)
• Paid Sick Leave to take care of yourself when needed (based on FT or PT status)
• On-the-job training and mentorship
• Clear pathways for advancement within the company
• Associate Referral Program – get rewarded for bringing in top talent
• Hotel Discounts – enjoy the exclusive rates at our properties
• Daily Pay – Access to your pay when you want it!

ABOUT US

24seven Hotels is a premium-branded lifestyle and select-service -focused hotel management company that believes better is always possible—for our investors, our partners, our associates and our guests. We operate in a sweet spot—large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment and development. As a company, we value one-on-one relationships above all else. Whetheryou’rean associate, apartneror an investor/owner,we’rehere for you—day in and day out.E nsuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment.

Our hotel brand partners include Marriott, Hilton, Hyatt, IHG and Choice.

Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

Notice to California applicants:

The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant’s real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process.

Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant’s qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants.

Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing 949-734-6400.