Front Office Host (Part Time)

Hyatt Hotels Corporation; San Diego (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental and Vision

6 complimentary hotel nights

Vacation and sick leave

Bereavement Pay

401K with Matching

Flexible Spending Account (FSA)

Tuition Reimbursement

Complimentary Employee Meals

Job summary

Hyatt Regency La Jolla is seeking a Front Office Host to warmly register guests, explain hotel services and promotions, and create a welcoming first impression. This visibility role offers opportunities to engage guests in casual conversations and showcase Hyatt hospitality.

Candidates must have open availability including evenings, weekends, and holidays; prior guest-facing or hotel experience is preferred.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods of time.
• Full flexible availability including evenings, weekends, and holidays.
• Prior guest-facing customer experience or hotel experience preferred.

Responsibilities

• Front Office Host responsibilities include guest registration and communicating hotel services and promotions.
• Maintain a visible front desk presence and assist guests with inquiries and payment processing.
• Be the face of Hyatt Regency La Jolla to guests and contribute to creating memorable stays.

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest . Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation, Authenticity. Innovation, Hyatt is forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt colleagues are inspired by the team's spirit and camaraderie given to one another. Service-Orientation, Hyatt is customer focused by providing authentic hospitality in every way every time. Authenticity, we encourage all colleagues to bring their authentic selves to work each day, which is at the core of our purpose, to care for people, so that they can be their best. Join a family that values respect, integrity, wellbeing, and empathy. Make a difference in the lives of those around you.Lovewhere you work!

What are the additional benefits to working at the Hyatt Regency La Jolla

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer, including:

• Medical, Dental and Vision for you and your dependents upon meeting the required hours during the annual measurement period (for Part Time)
• 6 complimentary hotel nights and discounts at Hyatt properties around the world
• Vacation and sick leave
• Bereavement Pay
• 401K with Matching
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Complimentary Employee Meals (during scheduled shifts)

About the Role – Front Office Host

The Front Office Host is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a Front Desk Host or you have interest in learning more about this opportunity, we’d love to hear from you!

Due to the nature of this role, candidates must have open availability including evenings, weekends, and holidays.

Wage Information:

The hourly rate for this position is $25.50/hr. This is the pay rate for this position that Hyatt Regency La Jolla reasonably expects to pay.

All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods of time.
• Full flexible availability including evenings, weekends, and holidays.
• Prior guest-facing customer experience or hotel experience preferred.

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