Front Office Host

Hyatt Regency Calgary; Park City (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel brand is seeking a Front Office Host to enhance guest experiences at their upscale property in the scenic Deer Valley area. This entry-level role focuses on guest registration, communication of services, and providing memorable experiences. Ideal candidates should possess strong communication skills and a genuine passion for hospitality.

Benefits

Discounted rates for friends & family

Medical, dental, and vision insurance

401K with company match

Free employee meal during shifts

Generous paid time off

Tuition reimbursement

Employee stock purchase plan

Discounted ski passes

Excellent training and professional development opportunities

Qualifications

• Genuine desire to exceed guest expectations.
• Experience in Front Office Host operations preferred.
• Flexible schedule including weekends and holidays.

Responsibilities

• Responsible for guest registration and communication of hotel services.
• Process payments and respond to guest inquiries.
• Impact guest experience through casual conversation.

Skills

Verbal communication

Written communication

Decision-making

Detail-oriented

Organizational skills

Tools

General computer skills

Job description

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Summary

The Grand Hyatt Deer Valley is located in the famed Deer Valley ski resort, approximately 40 minutes from Salt Lake City International Airport. It is part of a new development that includes 17 ski lifts, around 1,600 residential units, 8 hotels with approximately 1,350 rooms, about 250,000 sq ft of conference and retail space, and one of the largest "ski beaches" in the world.

The hotel features 436 luxury accommodations, including 381 guest rooms and 55 residential units, with around 30,000 sq ft of versatile indoor meeting space, a lobby-level 3-meal restaurant and bar, a signature bar, pool and après-ski bar and grill, coffee bistro, large outdoor event terrace, pool, three whirlpools, kids club, and fitness area.

Hyatt is committed to exceeding high expectations, offering outstanding rewards and career opportunities in a warm, respectful, and inclusive culture.

Front Office Agents are responsible for guest registration and communicating hotel services and promotions. This role offers opportunities for casual conversation and directly impacts the guest experience. Duties may include processing payments and responding to guest inquiries. If you have experience as a front desk agent or an interest in hotel clerk roles, we want to hear from you!

Why Work at Hyatt?

• Free room nights, discounted rates for friends & family*
• Medical, dental, and vision insurance with only a 30-day wait*
• 401K with company match*
• Free employee meal during shifts
• Generous paid time off*
• Tuition reimbursement*
• Employee stock purchase plan*
• Discounted ski passes*
• Excellent training and professional development opportunities

All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Please note: We cannot provide sponsorship for work authorization or visas for this position.

Qualifications

• A genuine desire to exceed guest expectations and create memorable experiences.
• Refined verbal and written communication skills.
• Ability to stand and walk for entire shifts.
• Ability to lift, push, pull, and carry moderate weights.
• Ability to make quick decisions in challenging situations.
• Experience and understanding of Front Office Host operations preferred.
• Proficiency in general computer skills.
• Detail-oriented and organized.
• Flexible schedule including weekends and holidays.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• Hospitality