Front Office Guest Experience Host

Grand Hyatt; Indio (CA); In loco; USD 26.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Dental Vision

Paid holidays

Life Insurance

401K with Matching

Flexible Spending Account

Employee Assistance Program

Tuition Reimbursement

Complimentary Employee Meal

Complimentary Parking

Referral Bonuses

Free room nights

Discounted room nights

Friends and Family discounts

Descrizione del lavoro

Grand Hyatt Indian Wells Resort and Villas is seeking a Front Office Host to welcome guests, manage check-in/check-out, and communicate hotel services and promotions. You will be the face of Hyatt at the front desk, engaging guests and ensuring a seamless arrival experience.

The role emphasizes friendly communication, the ability to handle payments, and responding to guest inquiries promptly, contributing to a memorable stay at the resort in Greater Palm Springs.

Competenze

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Mansioni

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• This highly visible role allows for casual conversation with guests and has a direct impact on the guest experience.
• Duties may include processing forms of payment and responding to guest inquiries.

Conoscenze

Guest service

Verbal & written communication

Mobility/Endurance

Hospitality mindset

Descrizione del lavoro

Grand Hyatt Indian Wells Resort and Villas is seeking a Front Office Host to welcome guests, manage check-in/check-out, and communicate hotel services and promotions. You will be the face of Hyatt at the front desk, engaging guests and ensuring a seamless arrival experience.

The role emphasizes friendly communication, the ability to handle payments, and responding to guest inquiries promptly, contributing to a memorable stay at the resort in Greater Palm Springs.