Front Office & F&B Operations Manager

Del Monte Hotel Management LLC; City of Rochester (NY); On-site; USD 57,000 - 69,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

401(k)

Hotel room discounts at locationsGlob

Discounts on food and beverages

Professional development and careerAdv

Job summary

DelMonte Hotel Group is seeking an Operations Manager – Front Office for the AC Element Hotel by Marriott Rochester, NY at City Gate. The role focuses on overseeing Front Office and F&B operations, ensuring exceptional guest service and adherence to brand standards.

You will lead and develop a team, monitor guest satisfaction, and support the hotel’s overall success. The ideal candidate combines strong operational leadership with a welcoming, hands-on approach and the ability to work closely

Responsibilities

• Oversee and support the hotel’s Front Office and Food & Beverage operations while ensuring exceptional guest service.
• Lead and develop associates, monitor guest satisfaction, and uphold brand standards.
• Hands-on leadership, effective communication, and problem-solving to drive daily operations.

Job description

DelMonte Hotel Group is seeking an Operations Manager – Front Office for the AC Element Hotel by Marriott Rochester, NY at City Gate. The role focuses on overseeing Front Office and F&B operations, ensuring exceptional guest service and adherence to brand standards.

You will lead and develop a team, monitor guest satisfaction, and support the hotel’s overall success. The ideal candidate combines strong operational leadership with a welcoming, hands-on approach and the ability to work closely