Front Office/Customer Service Staff

The Newport Beach Veterinary Hospital; Newport Beach (CA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Paid Medical & Dental Insurance

Paid Vacation

Paid Sick days

Uniforms

Meals

Job summary

A veterinary hospital in Newport Beach is hiring full-time front office customer service staff. No veterinary experience is needed as training will be provided. The ideal candidate should possess great people skills, a positive attitude, and the ability to work hard in a fast-paced environment. Responsibilities include supporting pet owners with excellent customer service and handling various office duties effectively. Benefits include paid medical and dental insurance, vacation, and more. Applicants must apply in person.

Qualifications

• Must speak and write English well.
• Must be able to work with and around dogs and cats.
• Veterinary-specific experience not required.

Responsibilities

• Provide excellent customer service for pet owners.
• Handle front office duties in a fast-paced environment.
• Be part of a caring and intelligent staff supporting pet care.

Skills

Great people skills

Positive orientation

Customer service abilities

General office skills

Phone skills

Education

High School diploma or equivalent

Job description

NEW job posting beginning immediately 10/01/225. Wow. We are busy and wish to hire another fabulous person right away! No veterinary experience is needed. We train. Ready to make a change to something new? Are you perfectly suited for this challenging job? Please read this entire posting as most questions will be answered. We are hiring right now! We will hire someone immediately when we find the right person. We are pleased with our last new hire and plan to hire additional front‑office employees.

Job Details

• Veterinary Animal Hospital Front Office Customer Service Staff (FT).
• We are ONLY looking for full‑time, long‑term employees to fulfill these jobs.
• This is not a job for part‑time workers or students. We only have Full time, 4‑day‑Work‑Week positions at an entry‑level wage of $20/hr during intense training for 6‑months with wage increases plus various benefits over time for the proven capable including fully paid Medical & Dental Insurance, Paid Vacation, Paid Sick days, Uniforms, Meals, etc. You MUST be able to work any weekday and including Saturdays. Schedules to be determined after hire.
• Applications are ONLY taken in‑person at The Newport Beach Veterinary Hospital, 1610 W. Coast Hwy, Newport Beach, CA 92663, Monday‑Saturday 8 am‑6 pm.
• We are also very Veteran‑friendly, too! We would like Military Veterans to consider this job as we support Veterans and their families in our work with Service Dogs.
• ALL Applications MUST be filled out in person to be considered with resumes only collected at that time. Please Do Not Fax or email your resume, it will be discarded.

Requirements

• You absolutely must have great people skills and be positively oriented.
• You must be bright, intuitive, and self‑motivated to provide the ultimate in customer service for our people who Love Love Love their pets and are often in serious need & distress.
• Veterinary‑specific experience is not required but you do need skills.
• High School diploma or equivalent required.
• A college education is always good but not required.
• You must speak and write English well.
• You must be able to work with and around dogs and cats.
• Veterinary‑specific experience is NOT required but you do need excellent customer service abilities with good general office and phone skills.

We WANT to train you but we are very picky about having people with a strong disciplined work ethic with a caregiver and people skills. If you are a pet owner or pet lover, you can understand why we want our animal hospital staff to provide empathy with super‑competent pet care combined with the very best in customer service. Nothing less can ever be acceptable. Please do not apply if you don't expect to work very hard for an equally rewarding personal return. These jobs require a talented individual and we don't ask our clients or their pets to settle for less than a caring & intelligent staff. This is an extremely fast‑paced, non‑boring job and oh, so rewarding! You will be important to us as a staff member and in the life of every pet owner who you help. We all work extremely hard and care about the quality of the job we do.

Please Do Not Call for directions (Consider Google Maps) or to ask questions about the job that you can ask in person when applying because our front office staff is extremely busy. From the moment you arrive in our office, you are evaluated by the staff so please present yourself as a professional.