Front Office Coordinator - OB/GYN

jacksonhospital; Montgomery (AL); On-site; USD 32,000 - 45,000; Full time

Job summary

Jackson Hospital is seeking a Patient Care Coordinator - MA to support medical plans of care by performing routine nursing functions and diagnostic procedures. The role includes taking vital signs, drawing blood, performing EKGs and X-rays, giving injections, and assisting with minor surgeries as ordered by physicians.

The position requires Medical Assistant certification preferred, with high school diploma or equivalent.

Qualifications

• Certification from an accredited Medical Assistant program preferred.
• High School Diploma or Equivalent required; Medical Assistant program preferred.
• Experience with multi-line telephones, fax, computer, printer, copier, and billing/coding references.
• Excellent verbal and written communication required; strong customer relations skills.

Responsibilities

• Escort patients to exam rooms and collect vital signs.
• Draw blood and perform basic phlebotomy tasks.
• Perform EKGs and basic X-rays as ordered.
• Administer injections and prepare patients for examinations.
• Assist with minor procedures and front office duties when needed.
• Maintain electronic medical records and ensure documentation for referrals and authorizations.

Skills

Verbal communication

Written communication

Customer service

Telephone etiquette

Education

Medical Assistant program certification

High School Diploma or Equivalent

Tools

Electronic Medical Record (EMR) software

Practice management software

X-ray equipment

EKG/Basic CPT & ICD coding references

Job description

The Patient Care Coordinator - MA performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKG’s and x-rays as ordered by the physician. Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews all prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Performs all skills on competency skill checklist and attends all updates and in-service education sessions. Initiating, maintaining, and performing patient education. Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients. Completes all required documentation in electronic medical record to meet Meaningful Use guidelines. Receives clinical messages and responds to patient’s needs, escalates messages to physician’s attention when appropriate. Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handling all calls that do not require a physician. Call patients to relay advice and instructions from the physician. Keeps exam rooms clean, well-stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.

High School Diploma or Equivalent, certification from accredited Medical Assistant program preferred. Previous work experience in a physician’s office. Certification from an accredited Medical Assistant program preferred. Experience with multi-line telephones, fax, computer, printer, copier, credit card equipment, calculator, billing and coding reference materials, equipment used in the delivery of health care. Excellent verbal and written communication required. Good telephone etiquette and customer relations skills. CPT and ICD-Coding, computer. Electronic medical record and practice management software. X-ray. Venipuncture. EKG, Laboratory equipment and CLIA waived tests. Manual dexterity and visual acuity necessary to utilize the PC and calculator; ability to sit for prolonged periods of time; verbal communication and hearing ability to communicate with a multitude of patients and visitors. Must be able to meet department attendance requirements.