Front Office Coordinator Dental

Westphalia Holdings; Lake Zurich (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading private dental group seeks a polished Front Office Coordinator in Lake Zurich, IL. Join a doctor-owned practice dedicated to exceptional patient care in a high-tech, welcoming environment. Enjoy a people-first culture along with competitive benefits including health insurance, PTO, and a 401(k) plan.

Benefits

Health Insurance

Dental & Vision Coverage

PTO and Paid Holidays

401(k) Plan

Engaging Work Environment

Qualifications

• 1-2 years of dental front office or high-end customer service experience.
• Professional demeanor and polished communication skills.
• Working knowledge of dental insurance and appointment scheduling.

Responsibilities

• Welcome patients and check them in efficiently.
• Manage phones, appointments, and treatment coordination.
• Verify insurance and handle billing and payments.

Skills

Customer service

Communication

Detail-oriented

Tools

Denticon

Job description

Front Office Coordinator – Dental Office (Lake Zurich, IL)
Private Dental Group | High-Tech | 5-Star Team Culture

Are you an outgoing, polished professional with a passion for patient service? Join our top-rated, doctor-owned dental group as a Front Office Coordinator at our Lake Zurich location. Located in the heart of the northwest suburbs, our modern practice delivers exceptional patient care in a warm, welcoming environment—and we're looking for someone who thrives in a people-first, high-tech setting.

Why You'll Love It Here:

• Doctor-Owned & Proud – No corporate structure. Just passionate clinicians and team members doing things the right way.

• Reputation for Excellence – Our patients love us—and our 5-star reviews prove it.

• Modern, Stylish Office – State-of-the-art technology and a clean, calming environment.

• People-First Culture – We follow the Fish Philosophy and celebrate every team member's contributions.

What You'll Be Doing:

• Welcome patients with a friendly smile and check them in with efficiency.

• Manage phones, appointments, and treatment coordination.

• Verify insurance and handle billing and payments.

• Assist with recall and reactivation efforts to keep the schedule full.

• Maintain accurate records using Denticon (preferred but not required).

• Collaborate with clinical staff to create a seamless patient experience.

You'll Thrive in This Role If You Have:

• 1–2 years of dental front office or high-end customer service experience.

• An upbeat, professional demeanor and polished communication skills.

• A strong eye for detail and ability to multitask in a fast-paced setting.

• A working knowledge of dental insurance and appointment scheduling.

What We Offer:

• Health Insurance – HMO, PPO, HSA plans.

• Dental & Vision Coverage – BCBSIL.

• PTO – Well Pay, Basic PTO, and Paid Holidays.

• 401(k) – 3% employer safe harbor contribution after 90 days.

• A Fun, Engaging Work Environment – Where you're truly valued.