Front Office Coordinator

Jackson Hewitt Inc.; Siloam Springs (AR); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt seeks a Seasonal Front Office Coordinator to keep the office running smoothly and deliver an exceptional client experience. You will greet clients, manage appointments, collect documents, and support tax preparers during peak season.

Ideal candidates are organized, dependable, and self-motivated, with strong communication and multitasking skills, capable of prioritizing tasks in a busy environment. Flexible part-time or full-time seasonal shifts are available.

Qualifications

• Previous customer service or office coordination experience preferred.
• Strong communication, organization, and multitasking skills.
• Self-motivated with the ability to prioritize tasks and take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.

Responsibilities

• Welcome clients and manage check-in in a friendly, professional manner.
• Schedule and coordinate appointments and reminders.
• Follow up on outstanding documents and incomplete tax returns.
• Support tax preparers and help coordinate daily office operations.

Skills

Customer service

Office coordination

Multitasking

Communication

Age 18+

Job description

Benefits:

• Training & development


• Bonus based on performance


• Employee discounts


• Flexible schedule

Front Office Coordinator

Take the Lead in Creating an Exceptional Client Experience!

We're looking for organized, dependable, and self-motivated individuals to join our Jackson Hewitt team as Seasonal Front Office Coordinators!

If you're someone who takes initiative, enjoys helping people, and knows how to keep a busy office running smoothly, we'd love to meet you.

As a Front Office Coordinator, you'll welcome clients, manage appointments, follow up on outstanding documents and incomplete returns, support tax preparers, and help coordinate daily office operations to keep our team productive and clients satisfied.

Why Jackson Hewitt?

• Competitive Pay: Hourly wages plus bonus opportunities.


• Flexible Scheduling: Part-time and full-time seasonal positions to fit your lifestyle.


• Health Benefits: Unlimited telemedicine and virtual healthcare for your household for just $13/month through Teladoc.


• Employee Perks: Corporate discounts and discounted tax preparation services (terms apply).


• Paid Training: Hands-on training and ongoing support.


• Career Opportunities: Potential to return each tax season or grow into leadership roles.

What We're Looking For

• Previous customer service or office coordination experience preferred.


• Strong communication, organization, and multitasking skills.


• Self-motivated with the ability to prioritize tasks and take initiative.


• Comfortable managing appointment flow, client follow-ups, and daily office priorities.


• Basic computer skills and attention to detail.


• Dependable, professional, and comfortable working independently and as part of a team.


• Must be at least 18 years old.