Front Office Coordinator

Illinois State University; Normal (IL); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Tuition waiver for staff and depend.

Paid holidays

Job summary

Illinois State University is seeking a Front Office Coordinator to provide essential administrative, clerical, and logistical support to the department chair, faculty, students, and visitors. The role supports operations within the Finance, Insurance and Law department in University Park.

The position requires a high school diploma and at least two years of office support experience, with standard Monday–Friday hours on-site.

Qualifications

• High school graduation or equivalent.
• Two years (24 months) of work experience in office support tasks requiring judgment and initiative.

Responsibilities

• Provide essential administrative, clerical, and logistical support to the department chair, faculty, students, and visitors.
• Support the chair with day-to-day office operations and coordination of activities across the department.

Education

High School diploma

Job description

Title: Front Office Coordinator
Division Name: Academic Affairs
Department: Finance, Insurance and Law

Job Summary

The primary purpose of this position is to serve as support to the department chair by providing essential administrative, clerical, and logistical services to the chair, faculty, students, and visitors.

Additional Information

The Department of Finance, Insurance and Law is comprised of approximately 40 faculty members and 800 students. There are two majors, Finance and Risk Management and Insurance, and two minors, Financial Planning and Risk Management and Insurance.

University Benefit Highlights:

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday / administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Salary Rate / Pay Rate

$20.12 - 20.77 per hour

Required Qualifications

• 1. High school graduation or equivalent.
• 2. Two (2) years (24 months) of work experience comparable to the third level of this series. This includes work such as performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database and software packages. Knowledge of the organization, programs, practices and procedures of the unit is central to the performance of the duties.

Work Hours

Monday through Friday, 8am to 4:30pm. May vary throughout the year due to departmental activities and events.

NOTE: No remote/flex options available with this role.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

• 1. Remain at a workstation for extended periods.
• 2. Effectively communicate on a daily basis.
• 3. Move about in various locations across campus as needed to complete day-to-day work.

Proposed Starting Date

December 2026

Optional Applicant Documents

• Transcripts - See Special Instructions section for additional options
• Certification of Retirement Annuity

Contact Information for Applicants

Mackenzie Chapman
Human Resources
309-438-3092
[e-mail]

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at [phone]. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at [phone].