Front Office Coordinator

Jackson Hewitt - 4464; Fayetteville (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt is seeking a Seasonal Front Office Coordinator to help create an exceptional client experience. You will welcome clients, manage appointments, and assist in coordinating daily office operations to keep the team productive and clients satisfied.

The role emphasizes initiative, reliability, and strong communication as you support tax preparers and maintain a smooth-running office. Flexible scheduling and opportunities for growth are highlighted benefits.

Qualifications

• Previous customer service or office coordination experience preferred.
• Strong communication, organization, and multitasking skills.
• Self-motivated with the ability to prioritize tasks and take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.

Responsibilities

• Welcome clients and manage appointments.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers and coordinate daily office operations.

Skills

Customer service experience

Communication skills

Organization skills

Multitasking

Initiative

Attention to detail

Tools

Basic computer skills

Job description

Benefits:

• Training & development


• Bonus based on performance


• Employee discounts


• Flexible schedule

Front Office Coordinator

Take the Lead in Creating an Exceptional Client Experience!

We're looking for organized, dependable, and self-motivated individuals to join our Jackson Hewitt team as Seasonal Front Office Coordinators!

If you're someone who takes initiative, enjoys helping people, and knows how to keep a busy office running smoothly, we'd love to meet you.

As a Front Office Coordinator, you'll welcome clients, manage appointments, follow up on outstanding documents and incomplete returns, support tax preparers, and help coordinate daily office operations to keep our team productive and clients satisfied.

Why Jackson Hewitt?

• Competitive Pay: Hourly wages plus bonus opportunities.


• Flexible Scheduling: Part-time and full-time seasonal positions to fit your lifestyle.


• Health Benefits: Unlimited telemedicine and virtual healthcare for your household for just $13/month through Teladoc.


• Employee Perks: Corporate discounts and discounted tax preparation services (terms apply).


• Paid Training: Hands-on training and ongoing support.


• Career Opportunities: Potential to return each tax season or grow into leadership roles.

What We're Looking For

• Previous customer service or office coordination experience preferred.


• Strong communication, organization, and multitasking skills.


• Self-motivated with the ability to prioritize tasks and take initiative.


• Comfortable managing appointment flow, client follow-ups, and daily office priorities.


• Basic computer skills and attention to detail.


• Dependable, professional, and comfortable working independently and as part of a team.


• Must be at least 18 years old.