Front Office Coordinator

The Salvation Army; City of Syracuse (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Front Office Coordinator for its Food Pantry to provide essential services to the community. This temporary role focuses on customer service, assisting clients with food and resources, and managing operational tasks. The ideal candidate will possess strong organizational skills and a passion for helping others. Join a dedicated team committed to making a positive impact in the community while gaining valuable experience in a fast-paced environment.

Qualifications

• Minimum of one year of related work experience required.
• Strong organizational skills and ability to multi-task are essential.

Responsibilities

• Provide direct assistance with food and ensure guidelines are followed.
• Train and supervise volunteers for the Food Pantry.

Skills

Organizational Skills

Customer Service

Multi-tasking

Knowledge of Community Resources

MS Office (Word, Excel, Outlook)

Education

High School Diploma/GED

Tools

MS Office

Job description

Overview

Front Office Coordinator (Temporary)

Food Pantry

Emergency & Basic Needs Services

The Salvation Army, Syracuse Area Services

Position Details: Full-time, Non-Exempt, Hourly. Temporary Assignment for up to 90-Days

Wages: $23.50/hour with matching credentials

Hours: 30-35 hours per week, 4-days per week.

Doing the most good: Our Food Pantry is in need of Temporary help! We seek to hire for up to 90-days a Front Office Coordinator. This role is responsible for meeting our clients as they enter our Pantry, assess their needs and provide them with direct assistance, information referrals and advocacy. This position is fast pace, customer service focused and multi-tasking for a person who is passionate about helping others here in our community.

Responsibilities

Responsibilities include but not limited to the following:

• Provide direct assistance with food, formula, diapers etc. Responsible for ensuring that all guidelines are followed with the storage and distribution of all items.
• Ensure shelves and refrigerator/freezer are stocked at the end of each day.
• Pick up food and baked goods as needed from our Client donors.
• Maintain the cleanliness of the Food Pantry and the E/PAS waiting area.
• Partner with Facilities to ensure walkway remains cleared and salted during winter months.
• Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner. Maintain all paperwork in an organized manner.
• Assist E/PAS programs by screening and making referrals, setting up appointments or referring to community resources that can meet their needs.
• Provide reception services to include answering of phones for all E/PAS programs.

Food Pantry Volunteers:

• Train, schedule and supervise clerical and food pantry volunteers to ensure proper conduct.
• Make sure that work assignments are appropriately completed.
• Submit bi-weekly/monthly timesheets to SCSD, CNY Works, Jobs Plus and TSA volunteer coordinator.
• Conduct bi-weekly supervision

Qualifications

Qualifications:

• High School Diploma/GED
• A min. of one year of related work experience
• Strong organizational skills, ability to multi-task
• Knowledge of community resources is a plus
• MS Office, Word, Excel, Outlook and data entry skills
• Valid driver’s license that meets The Salvation Army’s insurance requirements
• Consistent access to private transportation.

Equal Opportunity Employer:The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.