Front Office Cashier

American Furniture Warehouse; Glendale (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking a Front Office Cashier to deliver exceptional customer service. This role involves efficiently processing transactions, addressing customer inquiries, and collaborating with various departments to enhance the shopping experience. Candidates should possess strong interpersonal skills and be comfortable using technology. The position requires flexibility with evening and weekend shifts, and offers a competitive starting pay of $18.00 per hour.

Qualifications

• Positive attitude and strong interpersonal skills.
• Ability to apply technology including iPads and store systems.

Responsibilities

• Provide fast, friendly, accurate service at cash registers.
• Handle customer issues and complaints on the sales floor.

Skills

Customer Service

Interpersonal Skills

Technology Use

Tools

Excel

Windows

Job description

Join to apply for the Front Office Cashier role at American Furniture Warehouse

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American Furniture Warehouse provided pay range

This range is provided by American Furniture Warehouse. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $18.00/hr

The Front Office Associate plays a critical customer service role by providing customers with fast, friendly, accurate service. They are responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash registers, as well as handling customer issues that may arise on the sales floor.

Starting at $18.00/hour! Some Evenings and Weekends Required!

Job Requirements

• Able to adhere to AFW asset protection policies and identify and prevent fraud.
• Professional appearance.
• Knowledge of company values of accountability, honesty, and safety for employees and customers.
• Positive attitude with strong inter-personal skills.
• Coordinate and work effectively with multiple departments to improve processes, maximize efficiency, and exceed customer service expectations.
• Ability to apply technology including iPads, store systems, Excel, and Windows.

Qualifications

• Commitment to AFW's safety policies and procedures and ability to promote awareness.
• Takes ownership for enhancing the customer experience.
• Addresses customer complaints and resolves problems as needed.
• Partners with selling and sales support associates to provide superior customer service (e.g., assist customers, answer phones).
• Leverages technology to facilitate the customer experience.
• Completes customer transactions accurately and efficiently at point-of-sale.
• Executes operational and selling processes (e.g., credit application process).
• Educates customers and employees on the Satisfaction Guaranteed return policy.
• Assists in resolving basic customer issues.
• Supports merchandise tasks like maintenance and straightening merchandise.
• Uses basic internet navigation to access and print reports and information.
• Basic reading, arithmetic, writing, and oral communication skills.
• Responds to public address system announcements.
• Identifies and reads reports, tickets, and UPC labels.
• Recognizes, identifies, and uses merchandise and reports.

Physical Requirements

• Long periods of sitting and standing.
• Concrete flooring and exposure to fluorescent lighting.
• Requires constant use of arms, hands, fingers, eyes, legs, and back.
• Requires lifting, gripping, bending, kneeling, stooping, and moving for 8+ hours daily.
• Must be able to move around the store and handle merchandise, lifting 8-50 pounds as needed.

For more about American Furniture Warehouse, visit: https://youtu.be/QjaYn_sn_AM

Pay Grade A: $16.00-$26.91

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other
• Industries: Administrative and Support Services