Front Office Associate (Full-time)

Hyatt Hotels; Chapel Hill (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

Hyatt Hotels is seeking a dedicated Front Office Associate in Chapel Hill, NC, responsible for guest registration and ensuring an exceptional guest experience. The role includes various tasks from handling payments to engaging with guests, offering a vibrant environment with excellent benefits, including free room nights and comprehensive health insurance.

Benefits

12 Free room nights after 90 days

Medical, Prescription, Dental and Vision Insurance

401K with company match

Paid vacation and sick days

Tuition reimbursement

Free colleague meals during shift

Employee Stock Purchase Plan

Qualifications

• Desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Responsible for the guest registration process and communication of hotel services.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt as a Front Office Associate.

Skills

Customer service

Communication

Drive shuttle

Job description

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

We offer excellent benefits:

·12 Free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire

·Medical, Prescription, Dental and Vision Insurance after 30 days of employment

· 401K with company match (after 1 year of service)

·Paid Vacation, sick days, new child leave and personal day

·Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance(after 1 year of service)

·Tuition Reimbursement

·Free colleague meals during shift

·Employee Stock Purchase Plan

·Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Excellent customer service skills and business acumen
• Ability to stand for long periods of time.
• Ability to drive shuttle
• Hours will primarily be PM shift (3:00p-11:00p), with weekend availability
• Pay rate: $16.00/hour

Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!